Copyright 2023 AppAdvice LLC. App works fine for me. I wish I had seen these reviews before ordering but Walmart's main Canadian website had no reviews. Fall apart in just a few weeks- cant talk to anyone- just cheaters if there was a way to leave negative I would. Thank you for ruining Christmas for my father! It shows shipped on order so that you cant cancel. The product arrived damaged. Delivery: Estimated between Mon, 6 Mar and Fri, 10 Mar to 23917. Yes this company is literally a bag of hot horse poop. Theyve basically ruined my kids Christmas because all he wanted was this car. I said no to all the other permissions they asked for. Walmart must step up and protect their customers who they have lead by the thousands to this 3rd party garbage. I will place this on all my social media and my friends and family are going to do the same. 0pen the branches carefully Start at the bottom. Contact Walmart who sends me to supplier who forwards my complaint to Gymax. I wish my product would've arrived to me as fast as they took my money! Ordered something on Nov. 30th suppose to be here on Dec. 3rd, says my order was shipped. We use cookies to make our services work and collect analytics information. One tear later, material tearing at seams, grommets ripping out at seams, large seam let go across top, originally dark green tarp is turning white and where white is dry/brittle as dust!!! Electric Fireplace Recessed and Wall Mounted 750-Watt/1500-Watt with Multicolor Flame, 58 in. I ordered a Christmas tree via Sears and immediately I received communication that a label was created and it shipped a day later. When it never came I contacted them and YOU sent me an email saying it was delayed to April 10th. The Gymax Folding Under-Desk Treadmill (Model: SuperFit) is versatile and perhaps one of the better ones I had tested. Connect the top section , Continue reading Gymax GYM08652 7 ft. 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Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree, GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree, GYMAX GYM01482 Fiber Optic Artificial Christmas Tree Instruction Manual, GYM01482 Fiber Optic Artificial Christmas Tree, GYMAX GYM05288 Wall Mirror Cabinet User Manual, HILTI DX 462 CM Metal Stamping Tool Instruction Manual, PROFILE DESIGN 35SLC Aerobar Extensions User Manual, HINKLEY 19675 Open Air Maddox LED 24 inch Black Outdoor Pendant Instruction Manual, Electrolux EFB4204A-S Single Door Freezer User Guide, SALUS Multi Mix Weather Controller User Manual, kbice FDFM1JA01 Self Dispensing Nugget Ice Machine User Guide, LUMINAR EVERYDAY 59250 2ft LED Linkable Plant Grow Light Owners Manual, Viatom Blood Pressure Monitor BP2 & BP2A User Manual. Buyer's beware . The return shipping label (nor a packing slip) did not come in the box; I asked for it. Payment on the day it was ordered on Walmart website. Data privacy and security practices may vary based on your use, region, and age. Mind you this piece is not even the correct item that is missing it is just something that "hopefully will work" and aa for the issue with the cracked they offered us an $80 dollar refund for that as long as the table is still usable. I bought a patio set from WALMART website, I spent 700 dollars, I received a portion of my order. Note until now I am a frequent in store Walmart shopper. I keep getting the verification codes but don't know where to go next. I read the return policy and it is not like any return policy I have ever seen before. It came with a broken branch and problem with only some lights working. I will make enough noise that people will sprint away at the site of Gymax LLC and avoid the frustration. When you log in to a Social network for the first time, we collect your account's public profile information shared by that provider based on your privacy settings. Instead, I was offered a $35 discount (on a $90 product) to keep the mangled item. Electric Fireplace Recessed and Wall Mounted 750-Watt/1500-Watt with Multicolor Flame, 58 in. I will never order anything from this seller. We came across a table ans chair set sold on Overstock which was a Gymax product and we fell in love, but clearly should have looked up the company first. We do not ship to FPO, APO or PO Boxes. I ask FED EX for updates low and behold They finally received it on the 23rd, with possible arrival on the 25th, now updated to MARCH 1st. To late for my Grandsons Birthday. This product is rated 4 stars out of 5 stars. MY ADVICE STAY AWAY FROM THIS SELLER!!!!!!!!!!!!! I only received the tires. The latter took some time to mount and actually got me a bit frustrated until my brother stepped in and said: Put the bolts in first, line up the arms holes, and THEN screw in the bolts. Duh. I wish I could give this business a negative number. Phone: (909) 201-7451. , Continue reading GYMAX GYM08376 Christmas Tree User Manual, Gymax GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree PRODUCT ASSEMBLY 0pen the base, and place the bottom section of tree on it.Screw the base and the bottom section of the tree with 3 screws. WHEN YOU CALL NO ANSWER JUST SAYS WAIT FOR AGENT. They wouldn't help me like a good customer. It was a lift chair and I needed to use it right away. The developer provided this information and may update it over time. I wouldn't never order on line from walmart again. Review: Gymax 2.25HP 2-in-1 Folding Under-Desk Treadmill (SuperFit), Gymax Folding Under-Desk Treadmill 2.25HP (SuperFit), Famistar T600 Folding Treadmill 3.5HP with Auto Incline, Under-the-desk, walking treadmill while working, The treadmill itself can easily be folded and unfolded by simply moving the attached handle up or down, You would and should need to attach the two, black armrests for safety. I can't get ahold of anyone from the company and Walmart won't help me. Next accounts made up to 30 April 2023 I hope this helps others . you changed your mind), you will be responsible for this cost. I believe them. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Demo of Gymax Folding Under-Desk Treadmill (Model: SuperFit). Formally canceled order and requested reverse of charges. I would also say the quality of the chair is poor and not worth the money. . The treadmill looked VERY cool! 3.5(548) Gymax LLC is devote to providing the highest level of service to our customers. Why would I want a tree that has a broken branch for almost $50.00? I bought a Gymax sofa chair from Walmart.ca website. It's no wonder Costco and Amazon are killing your business. PLEASE READ AND KEEP FOR FUTURE REFERENCE. Bought a 14X8 patio tent carport. Checked tracking number today and UPS hasn't even received the package. If I can give this company a zero I would. Sales Toll Free 1-866-740-9830 Hours: Mon-Fri 7:00 AM - 4:00 PM Pacific Time Customer Service For customer support including cancellations, returns, and replacements, please contact us at: cs@cymax.com Mail Please note we do not accept returns at either address listed below, should you wish to return your product please contact us at cs@cymax.com so like everyone else, received a product that was missing a part. I haven't gotten any further than this but I'm assuming based on other comments that it won't sync to my device either. Employees (this site): 20 Actual On June 1st USPS informed me that they never received the 2 piece nightstand set. I ordered lamps through Walmart without realizing that they do not stand behind the product. The damage occurred in the warehouse or during the shipping process. Gymax gave me a FedEx tracking number, but Fedex says they are still waiting on the item. STOP corporate greed from the benefit of making illegal profits on the backs of there honest consumer's. Beware of both Sears, and Gymax. Our Business Information Report Snapshot is a collection of business credit scores and ratings that help you gauge the financial health of your customers, suppliers, and business partners Access the company's payment history and background information on key employees I wrote to Wal-Mart because it had said return to store. Payments: Returns: 30 day return. Walnut (2-Tier), 58 in. Walnut, 50 in. Tried to track delivery through Fedex on supposed delivery date. Sears is just as horrific. Not only did they ship the INCORRECT product, but it was OPEN BOX and the packaging was all damaged. To any customers who never had their order shipped, and had their refund withheld : STOP playing games with these bad faith co.'s. Fireplace TV Stand with 18 in. CALLED WALMART CUSTOMER SERVICE AND THEY REFUNDED $$$$ BACK ASAP. I decided to resurface the review I had previously written to share on this site. No other problem. It would look like quality and money well spent but it's lemon for your bucks. Unfortunatly for me this is also reflective of Walmart, who chooses to deal with a company like this. rating for Gymax should be negative -0. Their contact information including business name, phone number, address and email are unavailable. Call Walmart customer service and speak to a Walmart dot com customer care representative. I ordered a $200. IT has been 2 weeks and nothing. And as for Walmart's involvement shame on them. In other words, kept giving me the run around. Doesnt seem to bother the developper, no answer on their part with these concerns. On 4/11 a UPS label was created for delivery on 04/16. WALMART! They are scammers! Gymax wanted photos and proof other than shipping and order info. However, the Gymax was still a good piece of exercise equipment for the type of person who wanted to walk while comfortably working. They informed me it was on its way through FED EX,,,, I asked for the tracking number only to see ONLY A SHIPPING LABEL was made. Part of my new years resolution for 2021 was testing several treadmills and exercise equipment to find the right one for our home. Based on 178 customer reviews Gymax LLC is rated 1.0 out of 5 stars. I am writing this to assist customers who have not received the refund that this company will attempt to keep. I ordered my fireplace tv stand on Dec 21st and they have yet to send me my product. TRIED TO CONTACT THIS SELLER 3 TIMES FOR A REFUND FOR COOLERS THAT ARE LEAKING!!!!!! Wal-Mart said gymax responsible for return. THANKS FOR SHARING let people know what to expect. Leave a review and share your experience with the BBB and Gymax. Very unprofessional seller. A stationary exercise bike I bought was never used, and a couple treadmills made me realize that you truly DO get what you paid for! I have not received a refund or a cancellation notice and will have to dispute the charges with my credit card company. Since its a Friday, the representative informs me I will not hear back from customer service until Monday or Tuesday. Nothing but excuses. WHAT A SCAM I WILL DEFINETELY PAY ATTENTION TO WHO THE WELLER IS FROM NOW ON . Lack of direction! Their contact information including business name, phone number, address and email are unavailable. I do not recommend this company at all. I could tell how important my call was by the 53+ minutes I've was kept on hold. Every 10 seconds, or so, an automated voice would keep reminding me how "very important" my call was to them. You can change your cookie settings at any time. I WAITED 2 HOURS AND THEY NEVER PICKED UP THE PHONE. Walnut, 58 in. I didn't buy a used item that they tried to sell as new, and I have no need for a broken item that's discounted. Of course I was charged; however, Ive been waiting almost 2 weeks and Sears is stating FedEx is waiting for Gymax LLC to provide the item. Yes this company is literally a bag of hot horse poop. Their official website is GYMAX.com. THEY PRINT THE LABEL AND NEVER SHIP THE ITEM. They immediately took almost $600 from my account but chair never arrived. Fake birthday. We spent almost $1400 on patio furniture. Connect with us on your favourite social networks. Beware the are on all Marketplaces including Walmart.com Absolutely Ridiculous! GYMAX GYM09028 63 Inch W Large Computer Desk PARTS ASSEMBLY Desk/Schreibtisch/Bureau/Escritorio/Scrivania/Biurko, GYMAX GYM07509 Shaped Corner Computer Desk INSTALATIONS, Gymax GYM07186 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate INTRODUCTIONS, GYMAX GYM07109 Side Table User Manual Before You Start Please read all instructions carefully. WARNING DO NOT BUY!!! We also get your email address to automatically create an account for you on our website. The item is going back. Both companies deserve to be forever out of business. The quality is terrible and trying to return it has been hell! Need Help? I ordered a Christmas gift for my niece on 12/10..I have yet to receive it. Not a Walmart issue, it is a Gymax issue. Ordered patio set from Walmart Ca only to find out 3rd party seller?????? !.KEPT STATING FED EX LABEL PRINTED CONTACTED FED EX NEVER HAD RECEIVED ITEM FROM COMPANY. Contacted Walmart Ca. If I cant see it, feel it I wont buy it. Retain instructions for future reference. Please do not order from GYMAX or any products from walmart.com that states they are from GYMAX, I wish I knew this prior to going through what I have to say has been the WORSE customer service and experience! We ensure that all of our items are brand new and in excellent condition prior to shipping. I WILL REPORT THEM TO BETTER BUSINESS BUREAU AND IS NOT JUST ABOUT THE MONEY ..THEY SHOULD NOT BE IN BUSINESS THEY SHOULD BE OUT OF BUSINESS !! You can unsubscribe at any time. This product is rated 5 stars out of 5 stars. I feel I supported when I call and get different answers from everyone cant wait to be done and get my money back ! I was told " inbox the tree and take photos of problem to see if we will return it". I requested a full refund from Walmart due to fraudulent sellers. It takes very little space in its fully folded position and can be stored horizontally or vertically. When you try to track it; you find only that it has been delayed in being shipped. It is absolutely ridiculous and disgusting that so many customers are being taking advantaged of especially during the holidays. Gymax 55" Hexagon Backyard Trampoline with Safety Enclosure by Gymax From $123.70 $135.33 ( 42) Free shipping Sale 9.21' x 12.17' Bounce House with Slide by Gymax $203.23 $350.05 ( 23) Free shipping Acacia Outdoor Bench by Gymax $139.99 $219.99 ( 8) Free shipping Spring Savings Gymax 16" Heavy Duty Cast Iron Portable Charcoal Grill by Gymax 16 days after placing order, nothing. You should be ashamed of yourselves. My husband and I have been searching for a table and chair set that we love for quite some time now after expanding our patio and building onto our backyard. On May 14, 2021 I finally get the delivery from Fedex but it's only the chairs, no table! Manage Settings They put me through so much stress. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black. Bought a 13000lbs winch had it custom mounted wired it up and nothing worked not even a buzz .i'm low income this was alot for me to purchase now i'm just screwed. Their contact information including business name, phone number, address and email are unavailable. Continue with Recommended Cookies. Retain instructions for future reference. Purchased December 2nd and got 2 day delivery. Finally agreed to send the return labels but would take $240.00 off the refund. 2000-2022 Home Depot. Not worth the hassel. Contacted Walmart.com who was helpful in giving me the customer service number for Gymax. I called my credit card company, told them the situation, and they refunded all $5,000 to me. This box made the battered box the tv console arrived in look good. No response from the company. Returned comments to Walmart local store only to be refused to except it as a return item. 1500-Watt Electric Fireplace up to 70 in. I was suppose to receive package Dec3rd then Dev5th never received it. All Rights Reserved. I initiated a return I was provided one label after going to fed ex with these heavy boxes. No one answers phone at Gymax Llc. Saying it was shipped and I could NOT cancell the order. The recording indicated my call would be answered in two minutes. They have been selling on Walmart Marketplace since 2017. We and our partners use cookies to Store and/or access information on a device. Can't get ahold of anyone to help. Very disappointed in Walmart for not being able to help me and for carrying product from a shit company like GYMAX. Provide the representative with your order number and the nature of your problem. Ridiculous! View customer reviews of Gymax. Looking for a credit report on Gymax LLC? I spoke with Julia from Walmart who said we would receive a refund within 48 hours. Got a full refund from Walmart.Com but you guys absolutely SUCK and should retire your business. 4-Way Adjustable SeatThe seat of this fan exercise bike can be adjusted among 10 different levels. Open box and start assembling. It's been more than 3 months and both companies still refuse to issue my refund. Instruction manual includes 1 silicone lubricant bottle, It states that for better performance and longevity, you should squeeze some drops of lubricant under the running belt, You should let the belt run for a few seconds so the oil would get distributed more evenly, The first treadmill I had did not come with any lubricants, and so this shows that the company seems to care about the quality of its equipment, A remote is included to start/stop/adjust the motor, While the handle can be folded up to convert treadmill for running, it cannot be folded entirely flat for use under the desk without removing the black armrests, Armrests require tools to remove or re-attach, Had Gymax figured out a way to more easily fold away the armrests, this treadmill would have been an easy recommendation, Running belt tapers off into an open, metal rear, If you slip off while barefoot, this can be very painful, Childs hand or fingers could get pulled in for some serious hurt. Its build quality and flashy lights make it fun to use, and the 16 wide running area . I picked Walmart because I though "Walmart is a big company, they will take care of me if there are any issues". all the reviews for Gymax sound the same one of two problems poor quality/missing parts, or not receiving product. Product was damaged. !. It's a main support that's machined to the framebroken and floating around. ,and the bank that issued your debit card,or business that issued your credit card. Fedex never received the item. $239.99. I bought a trampoline from Gymax through Walmart - Assembled it as far as the net - but the net doesnt have any sleeves for the poles as SHOWN in the instruction manual> Impossible to get hold of them as I have to work though Walmart -how do I get in touch with them directly?? All of our items have a three months' warranty. The value of Walmart has been degraded over time cause of such fake companies. Locate and unwrap I wires before assembly. Zero stars. It would look like quality and money well spent but it's lemon for your bucks. Product arrives and appears repackaged (bought new). All rights reserved. This is my first time ordering online from Walmart. It lead to nowhere. Please refrain from purchasing anything from them. Walmart must step up and protect their customers who they have lead by the thousands to this 3rd party garbage. Pretty invasive. They tried to delay the refund for weeks offering me discounts. I wouldn't keep it if they fully refunded me the cost. User Manuals Simplified. You dont update people when their items are delayed? What it DOES have going for it is its versatility as both a running and under-desk treadmill that does not take up much space. I've contacted a Boston local TV consumer help to look into this problem. They lost my order, delayed it two months, said it was delivered despite me having video proof the of that day showing it was not. I finally traced down a phone number, automation service doesn't identify their name of their business; only places you on hold with the message: your wait time will be approx 25 minutes. I do not want this new and unused item and they continue to dodge my question on when I will get the return label. Sears is no help and says they have to wait on the vendor. I wasnt looking for a refund I was looking for a replacement. Here you can connect freely with friends who love sports without being restricted by time and region:Share Together - Record your challenges and trials.Run Together - Reduce your loneliness with running groups.Race Together - Enjoy passion and excitement in sports. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. AVOID AT ALL COSTS When I hit save it just spins and never sets. A huge waste of money and I would not recommend to anyone. I was able to contact the company who offered to send the part but I would have to wait 6 weeks but I didn't want to do that. You can change your cookie settings at any time. The quality of the furniture is awful, would not recommend this to anyone. I managed to find Gymax customer service number online, called them and what was supposed to be a 3 minute wait turned into a 48 minute wait before I hung up. I found no way to change that. https://h5-us.eqisports.com/index.html#/gymax-privacy?router=1. Called the company three times to no avail. So, I cancelled the order and Walmart refunded me. We recommend that, where possible, all items are assembled near to the area in which they will be placed , Continue reading GYMAX GYM07109 Side Table User Manual, GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual GYM03812 1400-Watt Electric Fireplace Freestanding THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. Contact Us! Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. LearnMore. "If you don't take care of the customer, someone else will.". Product arrived in damaged container, product inferior . Got an estimated delivery date, only for it to be delayed. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC . Gymax - Sports Health APP by CostwayGymax, partnered up with Goplus and Superfit is our commitment in perseverance, staying cool and running towards our goal. SAW THESE REVIEWS AND IS HAVING THE SAME PROBLEMS. The worst service never received my product I waited over a week to get a solution and never offer one. Now $179.99. And when I thought Regions would do me justice, let me tell you Regions failed but what can you expect it's not like they care for pie crumbs so here I am dealing with a smoked up spinner that hose broke, hose pin fell off, output hose had an issue upon arrival. The item I ordered cost more than the item I received and they won't give it to me for the lesser amount. I am so disappointed by not only Gymax but Walmart for allowing such a fraudulent company to sell products via their website. Package supposed to be delivered Dec. 23, no package, I called Gynmax to get an update but I would wait 33 mins or longer just for someone to pickup and hang up. Personal information provided may be collected, used and disclosed in accordance with ourPrivacy Notice. Gymax can intelligently manage and record your health by using. I wouldn't never order on line from walmart again. Manuals+. Nothing was taken out box except see size front was. Items arrive damaged or defective can be returned within 90 days after the order is placed on our website. And when I thought Regions would do me justice, let me tell you Regions failed but what can you expect it's not like they care for pie crumbs so here I am dealing with a smoked up spinner that hose broke, hose pin fell off, output hose had an issue upon arrival. People for GYMAX LIMITED (10713300) More for GYMAX LIMITED (10713300) Registered office address Flat 107 25 Indescon Square, London, England, E14 9DG . They said 2 minutes but it has been 10. They refused to do anything. NO COMMUNICATION NO EMAIL! Walmart it is saying it is not their fault that I should talk to GYMAX however I bought it from WALMART. With a strong heart, we wont lose ourselves despite what life throws at us.Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. Contacted FedEx to ask about it, was told Gymax hasn't even given the item over for delivery yet after 2 weeks! I think they intentionally take the hard earned money of people. They confirmed the shipment still has never left the seller. Finally arrived, the recliner was the size of a toilet! , and I was lied to more times than I can count. It was a battered torn box that makes loud jingle noises. It was to be delivered on the 4th of December. Bought a 14X8 patio tent carport. I want my refund back 129 total. It is my belief that this company is fraudulently advertising products through Walmart that they don't have in stock. He aims to live a life that is good and inspired. GYM05886 Electric Fireplace Contact Us! SOfolks, always use your own credit card and if there's ANY problem, dispute the charge and get your money back. The motor, at the lowest setting was VERY quiet. I bought a Gymax 7ft christmas tree a few weeks ago. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. I received my "shipping" confirmation within a couple of days, with an expected delivery date of 12/17. Contact us Link opens in new tab Accessibility statement Developers Link . Contact Information. I REALLY DON'T WANT MORE PEOPLE TO HAVE THIS BAD EXPERIENCE .. Seems sweet but utterly bitter, I purchased a spinner from them and they wanted me to use paypal I didn't buy through paypal and I never used paypal, legit companies can return your money through your card or send you a gift card not this company. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC. 31 January 2024, Last accounts made up to Fireplace TV Stand with 18 in. Look's like a Dollar store item but no wait there's would be better. Walmart shouldnt allow these people on their site. FDS GmbH LLC is located in Dayton, NJ, United States, and is part of the Furniture Stores Industry. Attach the phone holder and optionally, the arms. I would not recommend this company or even ordering from Walmart on like. cs@gymaxservice.com Before You Start Please read all instructions carefully. Best Buy Canada Ltd. Suite #102, 425 West 6th Avenue, Vancouver, BC V5Y 1L3. I had to call Walmart 7 times to finally get the full refund. Lose a star for having to create an account and forcing me to enable location. Allow additional time for shipping to your address. Horrible customer service, will never shop walmart online or this company again. Do NOT return this item. Now wait for answer back. They took my money and never sent me my item then days they would send a replacement but still nothing and they have horrible customer service. I suspect this is because they usually succeed in this practice of stealing from customer's. Worst products! Horrible service and company, When I contacted them, they basically told me that I needed to contact Fedex again. Finally, a customer service representative answers. Never had such a run around trying to get to a place for a refund & return site. The consent submitted will only be used for data processing originating from this website. Items arrive damaged or defective can be returned within 90 days after the order is placed on our website. I had to buy a replacement so my niece would have her gift. Gymax said they shipped it and it would be here on 10th. NO ONE CONTACTED ME BACK!!!!!!!!!!!! Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. Thanks for nothing, Not a review but WHERE IS MY ORDER? Should be zero stars, have been trying to have a return processed and they want an absurd amount for shipping items back , I have read many reviews with same problems, 90.00 to ship back is absurd, amazon is never a problem, do some research do not order from Gymax, they are not walmart,ca and walmart is getting a bad name from them, wasting hours on the phone with walmart.ca only to get BS emails from Gymax, , maybe change your name to Suckmax cause you truly suck at customer service, maybe you should google customer service and start a business plan.

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