Its possible your device isnt recognizing the carrier towers. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. Thank you so much! These arent usually switched on by default, but maybe you set a limit previously, have since upgraded your tariff, and have forgotten to update your mobile data limit accordingly. Finally, my phone is working following your troubleshooting. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. The proper way to insert a SIM into an iPhone is to place it face up. Here are some tips on how to get it back. In the other, I used a new trial sim card and could not get it to work. If your Mint Mobile SIM isnt working, chances are the network for that area is poor. Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. Find the airplane icon on this list and press it to turn it off. Tell her to turn the setting back on What phone does your sister have? I have a OnePlus 6T phone since the start of my MintMobile service from end of Dec 2018. Find the IME number (punching *#06# into the dialpad usually works on Androids, otherwise check the About Phone section in settings) and use it to check on this page: https://www.mintmobile.com/byop/ . Now, try sending a message on your phone. Just because you see a network type, it doesnt mean mobile data is working or available. Notably, Mint also allows you to use the mobile hotspot feature on your phone without any additional fees (on the unlimited plan, you get 5GB of data for your hotspot). See at T-Mobile. If you use a lot of data, you can purchase more data that's only good for your current billing cycle. Should I cancel my existing service before I transfer my number to Mint Mobile? They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap See at Verizon. Credits never expire and any international roaming credit left over at the end of the month will roll over into your next month of service. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. Hey there! After a few failed attempts I tried adding one field, saving, adding another field, saving again - each time it did save successfully, until I put in the MNC (260), at which point the saved APN disappeared from the list. I have cycled the phone, turned airplane mode on and off, pulled and replaced the SIMnothing. So, here's a list of the things I did today. If the nano-SIM card doesn't work . I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Connect your phone to Wi-Fi. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion. Rant: Wifi Calling and Text is a Mess. What if my payment fails or I forget to renew? Hi, I have been with MintMobile for the past 5 weeks with no problem. For more information, please see our Reset Your Phone's Network Connection 6. This is another big reason NOT to go with Mint Mobile. Mint is unique among most of T-Mobile's other MVNO carriers in that it offers its plans in multi-month blocks. Select the "Settings" icon on your homescreen 2. Make sure the other phone doesnt have a carrier yet. Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. Need a large amount of high-speed data. This will help you with problems related to data connection, text messages and domestic and international calling. The Mint Mobile 10 GB Cell Phone plan ranks No. On your phone, theres a fair portion of your devices memory dedicated to the cache where data for various apps and processes is stored on the backburner, activating automatically so that these apps and processes boot up more quickly on your device. Reset Networks As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. 4 in our Best Prepaid Cell Phone Plans of 2023. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. The app will now check if your phone is compatible with the Mint Mobile network. Select the "Cellular" menu option in the first section of the menu 3. Ensure that the "Cellular Data" and "Enable LTE" are both enabled via your device's "Settings" menu 4. Mint Mobile is a T-Mobile MVNO, which means they operate on the T-Mobile 5G and 4G LTE wireless network. In contrast, Android phones require you to insert the SIM face down. Tap on the top of your screen. Sometimes the only option is to reset all your network settings to their defaults. Create an account to follow your favorite communities and start taking part in conversations. In this post, Ill share the tips I used to fix this issue (no service) with my Mint Mobile SIM. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. I decided to switched to Mint Mobile like my friend recommended. Of course a bunch of this may have nothing to do with it starting to work again, but one way or another it's working now, and after the past 3 days of intense frustration I don't care which part fixed it, only that it's working now. If neither is available, I just see an X. If you put your phone in Airplane Mode, it will disconnect from the Mint Mobile network. Bags? Remove your SIM card from the SIM tray, then put the SIM card back. I switched to Mint about a month and a half ago from Google Fi, while keeping my Moto X4. Mint is also deprioritized during heavy usage compared to T-Mobile. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot I have the 4Gb plan and pay $15/mo. If you want to continue using your device, youll need to switch to Wi-Fi. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. I think they always say that, if you look at some other posts on here its usually APN issue. We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. See at . Content 1. . She hasnt. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. Go to your APN list using the method in the previous tip, then tap the + icon in the top-right corner. Mint Mobile often announces network downtimes on its social media pages. Note that I sent a few texts and made a couple of calls between steps 3 and 4; could be relevant. Mint Mobile was born on August 1, 2016 in Costa Mesa, CA, because big wireless is dumb. Once its done, reboot your phone. Slide the Restart button on the screen to power cycle the phone. I referred my sister. Packed. Linux is typically packaged as a Linux distribution, which includes the kernel and supporting system software and libraries, many of which are provided by . Turned select automatically back on again. Enter the 11-digit activation code at the back of your SIM card to continue. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. See FAQs about Mint and if it will work for you, Find out how to switch, transfer your number and more, Learn how to make payments, renew your plan and more, Setting up your device and configuring settings, Details on Mints plan features and how to use them, Learn about using Mints plans like Mint Family and Free Trial. When re-inserting the SIM, make sure to place it in the correct position. Check your APN settings and/or switch to the fast.t-mobile.com APN. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. MintMobileAlex 2 yr. ago Hey there! I tried restarting my phone and reinserting the card several times, reading all the Reddit posts from people with similar issues but could not find a way to fix it. How do I activate a Mint Mobile plan with eSIM? To fix this, you need to clear the system cache partition, which is accessed from your phones recovery screen. Have a nice day. 2023 Uqnic Network Pte Ltd.All rights reserved. I've already sent you a DM asking for a little more information to kindly take a look into this for you and do my best to find a resolution for you. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. Doing so essentially re-registers your phone in the mobile network. Some will scoff at the very mention of suggestions like reboot your phone and remove and reinsert your SIM card, but these should always be the first port of call when trying to fix mobile data issues. For $15 per month, people 55 and older can get a Mint Mobile plan with unlimited talk and text and 4GB of data. Editor's Rating: 4.5 / 5. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. US Mobile Customer Service. The company offers prepaid mobile plans that run on the T-Mobile cellular network in the United States. This is another big reason not to go with Mint Mobile plan with eSIM settings Connections. Will disconnect from the SIM face down that will hinder its functionality t work taking in. Which means they operate on the screen to power cycle the phone always say that, if look! A few texts and made a couple of calls between steps 3 and 4 ; could relevant! From the Mint Mobile network Costa Mesa, CA, because big wireless is dumb they say... Note that I sent a few texts and made a couple of calls between steps 3 and 4 could. T work sure the other phone doesnt have a OnePlus 6T phone since the of. 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