I can even get a list of all devices connected to my network and internet connection status without logging in. I have the DHCP IP set as 192.168.0.2 192.168.0.3. before above message was added it started here, have fun! You'll need to initially direct connect to the Arris NBN HFC cablemodem to activate your Optus account. Faily smooth on the Asus. Yes, I have other wifi extenders (one of which is the Telstra Sagemcom that I got when my grandma past away) and switches in my apartment but it does its job good enough without causing me any hassles anymore due to this firmware update. She said they had, so my connection should be ok now. I got a google wifi 3 pack for that reason. Attach one end of the ethernet cable (yellow connector) to the ethernet port on the back/side of your computer. probably nothing to do with the Sagem router, or Optus, I have one here on a FTTC install and it's been faultless. Just connected this replacement router Optus sent after the previous one died. Then turned DHCP back on the R7000, made forward port rule. We will now rely on the new NBN HFC that has been laid underground. For black there's the 3864AC, 3864V2AC, 3864V3AC & the new 3864V3HP. If you are on NBN HFC, you are experiencing what appears to be a common issue. I wanted to share what I found without report anything on this device to ALL out there because for me its all about fun and without any profits at all and I don't care for getting status. Thanks for all the informative posts everyone and the quick assistance newline and Farron. From reading online, I can't ascertain and keep seeing all sorts of conflicting things. I'd prefer if this could perhaps be limited to Optus VOIP server. Refreshed attached devices and voila, Optus IP is now fixed. I recently went over to optus and am using the Sagemcom F@ST3864V3AC router yes totally crapI can see my QNAP NAS, I can access the admin pages using its network address, but can not access any of my files. I couldn't believe it. The range of the wifi on the Sagemcom is also terrible, doesn't even reach my living room TV. I noticed that it was hitting my network 'honeypot' with this probe and a bunch of others. Five hours later they called me back to ask if everything was OK. Then click advanced setup->add entries->enter mac address and an ip address you want. I believe that the issues with its WiFi are the result of local WiFi congestion (and Apple devices and other connected WiFi hardware). I,m on a 2 yr contract which expires in December. Is there an issue bridging the modems optus use or not? After reading many messages here, I chose someone to send a PM to and this morning, their advice did the trick. Sagemcomm F@ST 5366 and DNS Hijack - Optus Broadband to October 2020 last updated - posted 2020-Oct-11, 9:45 pm AEST User #72513 35 posts Catalase Forum Regular reference: whrl.pl/Rf8Ntg posted 2020-Sep-17, 5:49 pm AEST edited 2020-Sep-17, 6:14 pm AEST O.P. I just got NBN today and put in this new Sagemcom 5366 router, and did my head in could not remotely access my DVR and a lot of the settings you could not change. I just setup a business system at a friends shop which uses a Netgear V7610 router which feeds two analog POT's phones and that's rock solid on Telstra from day one. Your redundancy method, for a business, should be utilising a completely different network path to your primary path. Be patient, else contact Optus. Just looking for a quick redundancy method. I'd just prefer the DHCP set up to be left up to the R7000. With my higher gain antennas, I pick up a gazillion SSIDs, but 2.4/5ghz N/AC performance is acceptable. I believe it's independent of RSP. I've done this in the past with 2 Optus modems. For example 60mbs Sagemcom, 90mbs on Asus. But, and this is a big but, I have not had any success setting up a file sever on the router's USB port. I recently updated from the standard Sagem.com 3864 (flat, white box) to the 3864V3HP (curvy, vertical, black box). The only incoming data will be an incoming call. I spend all my waking hours trying to succeed and if I don't succeed I try again, I've been trying to get hold of a version v3.4.3 because I was stupid enough and never thought before the upgrade came, but I never came across a new one. have spoken to Optus again after continuous dropout on WIFI with this sagecomm modem and they have said if i purchase my own router and it works that they will credit me for it. How to update SAGEMCOM F@ST 5366SE: First, you need to download firmware from the official website of your router manufacturer. All this help has been received with much thanks :), I just moved from optus cable cg3000 to optus nbn sagecom F@ST3864V3AC and can testify the wifi on the new modem is feeble. Now you're seeing the same problem again. Don't use optus if you want a decent service. All the others I throw away or give away to whoever needs them as I don't use these myself. So were moving from an old unreliable HFC to the new fantastic almost as good HFC. Might be a different story, though. Be the first one to write a review. Probably wise to disable wireless in the Optus router. Looking to sign up to Optus Cable BB, looks like Optus are is still supplying a Sagemcom 3864V3 which I hear is average at best. I've solved the problem by putting a switch on the output of the NBN interface and one line to the Optus router which has dhcp and wireless disabled and now only services the phone line. Then, press on Choose file and pick downloaded Firmware. It is impossible to GUESS Thanks, obviously they need to update their website. I've been happy with the upgrade, I don't experience any buffering or downgrading of streamed videos and Netflix/Amazon Prime etc all load swiftly over AppleTV or our laptops while family members are using other devices. here you can see how I did, what I did, how I work, how extremely Port forwarding on my PC seems to be intact. Here are some pictures for myself to remember these 4 years, I have spent over 600 hours of my free time on this router, here are some random pictures I never shared before but since it is now archived, so here are my 600 hours in pictures shown. I initially thought that the port forwarding wasn't working, because although I got a dial tone on the phone, I could not dial out and incoming calls got an engaged tone. From then on, you can use any device. it looks like the pihole is doing it's job. if they have done it right. Ive had a Sagemcom 3864, for a few years now. Hello, seem to be having the same WiFi issues as others and I am over it. I dont want to lose the phone landline so I have to keep the sagecom after reading so many reports about how rubbish it is I think I am going to have to replace it but if I cannot get the above to work I am reluctant to spend more cash. Connect the modem to your computer/device There are two ways to connect A. if you know something that we don't please feel free to contribute in the thread or use my issue template. Services NEC. They won't support any other, connected device. So let me first say i'm not against what they do here When I look through this, this find was definitely there this was extremely severe, it got so severe that there were only 2 more upgrades and then (T)Felia stopped upgrading the routers and locked completely down the router and then they started offering a newer version of Technicolor again, this was a bigger and more dangerous threat against us all then I understood back then and I guess something happened that is out of our control and it we probably never gonna know beucase cooperation between Telia and Sagemcom is canceled and now Telia went back to technicolor again and their own devs and it is for everyone and i mean EVERYONE including themselves, an incredibly important and good choice. For maximum internet speed and reliability, use the ethernet cable. Not a huge issue, but is there a way I can forward all requests to 192.168.0.3 (R7000 assigned IP which I hope won't change?). So far that has been flawless with no drop outs at all. At last, click on Upload and wait for a moment. Though I don't use the WiFi on mine because I can see too many other networks in my home. so, here is the proof that we have backdoors in our device without getting any info at all from our ISP: It's not only TeliaSonera Company that got backdoors on our devices without letting us know, I bought a new router and Optus has credited me for the cost of itSince their sagecom is clearly not up to handling any sort of Wi-Fi, Had plenty of dropoutsBought my own new mesh system and no issues since, I had a case manager assigned to me and he has helped immenselyAlways much easier when u have 1 point of contact. It's a consumer level router, with a poor CPU and little RAM of course it's crap. In firmware v3.43.3 all You will see a list of every mac address connected and you can just copy and paste the details without going into each device. I also find 5ghz btw you get dropouts eventually in between rooms hence I have a second Telstra ac sagemcoms near my tv and lounge laptop desk. I,m on a 50 plan but can only get 33, but I,m only paying for the 25 speed, so not to fussed. Turned off DHCP on R7000, to allow me to add 1 more IP to my static range, then forced 192.168.1.x to the Optus routers MAC (via attached devices). Gain is ~3db lower on my preferred 2.4ghz 40mhz bonded channels down in the shed, though. They was taken seriously, thanks telia! ;). So no huge problems I just ran my XBOX via wifi, but I thought this strange as I always figured ethernet was the more stable connection and yet the XBOX One didn't like it on this modem but did it fine on the netgear cg3000v2. Can I go back to using the CG3000 knowing that we have an Optus phone through NBN HFC? This is a complete list of user names and passwords for Sagemcom routers. Oh wait. often not even allowing me to connect to 192.168.0.1 and when one room away connection speeds drop to 0 to 5mbps, I tried hooking up the wan port on the old cg3000 to one of the ethernet ports on the sagecom and I am getting a strong wifi but not getting an internet connection via the netgear ( I have selected use WAN and separated out the two dhcp ranges for each router so there is no clash of ips). Optus offers a Sagemcom 3864V3 or 3864 gateway (router with a phone point) as the only option. listening other things like admin info and some other things. Another option is to wait it out till there is a firmware upgrade and install it then. - disable WiFi on the Sagemcomedit : if you have mobile gadgets (phones), you can also leave the 5 GHz WiFi ON. Oops sorry forgot to mention I have a FTTN NBN connection as well. This is my personal wiki for hacking the router firmware used by (Sagemcom)F@st Version 3.43.2 delivered from Sagemcom. I'm lucky in that there are very few nearby WiFi signals. They offered a general 3 months free to get people moving. Our current connection is an Optus modem bridged to a much better wifi modern. The whole point of a redundant path is to ensure that the worse case failure, i.e a physical break in your HFC access, doesn't impact your business. I've tested them on FTTN and HFC NBN with AussieBB and Superloop, factory reset and was a simple plug and play, no configurations or logins. Seems early Sagemcom routers had the same problem, and like others I will use my old router to fix the problem. It's range is terrible, even with 2.4G. * And of course, thanks for your likes and support Stargazzers, keep up the good work everyone and _never_ give up! I'm not even sure if my current handsets will be able to use VoIP in anycase, but I want my router & Pi Hole to work as they are now. I got nbn installed just about a month agoAnd nothing but dropouts on Wi-FiConnected by Ethernet is fine No issues. I,m on a 50 plan but can only get 33, but I,m only paying for the 25 speed, so not to fussed. there is tons of settings to enable to get a really powerful router. She was happy to keep the job open for a week and I could text Optus at any time with the word FAULT to re-activate the issue if I had any trouble. I use ac wifi for one laptop next door to an access point and one single rarely used Chromecast. trying to hack, if it's something unique and something that I'm first with Thanks for your input. i have tried everything almost i belive, an example wich works to execute but Everything works but it randomly restarts multiple times a day, I'm yet to see uptime of greater than 24hrs. Makes me wonder what sort of quality control goes on at Optus as i seem not to be the only one to have experienced this issue. 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