google_ad_width = 250; THANKS .TANIA VERA. registration marks. I HATE THIS MACHINE!!!! I just have a quick question about my Silhouette otrait blade. I so happy to hear that you have found my sight useful. I bought a Cameo right before Christmas and finally got to use it or at least Ive been trying. Hi I just purchased sketch pens for my Silhouette Cameo 2. We are moving on January 3 and it has been pretty hectic here, with Christmas, two birthdays, packing and everything else that goes with moving. Thank you!! You are probably doing everything right, so dont dont let them make you feel bad. Since the new update, Im having the same problem. My Silhouette Cameo has a bad habit of if I am cutting out an intricate design the machine decides it has had enough and just stops working.. tells me to unload. 3) Is the blade moving back and forth freely, as it did for the other letters? 12. alt + RMB for zoom to rectangle (rmb hold down) alt + RMB (one single short click) for zoom to fit. Hi Gloria, sorry i ment to say the cutter would NOT repeat the cut at a setting of 10 on a card of 300gsm. I can see that because I did not print on the vinyl in my inkjet printer so of course the marks will not show up on the vinyl. Also, you dont want to breathe it in. Rebooted my MAC and the Cameo and I cant get it to print one thing correctly. Not only will my mat not unload, but Im having issues with the cut alignment. You can also poke the blade through the cardstock to see how far beyond the thickness of cardstock it protrudes If it can do that with no problem, then lets go to troubleshooting step #2, Put your expensive vinyl aside and try to cut the image that is giving you trouble on a piece of cardstock. I was about to go nuts- thank you for making this a quick fix, LOL! I am so frustrated. If so, are you following the instructions, carefully? These should always be your first trouble-shooting steps. I was unable to use my machine for 3 months due to another issue with loading. Though clicking the offset action button provides a starting point, you may fine tune the offset effect to any specified Offset Distance with the slider bar, or by typing in a specific measurement. Let me know how it goes, Dawn! It may also have a scroll wheel in the middle. Silhouette.exe stopped working. Unfortunately not, but I did however find a way to get around it (in some way), by having both 2.9 and the 3.4 installed at the same time on my computer. Ok, so I am still frustrated with my Cameo! Yay! When I unloaded the vinyl the top image it cut wasnt cut through and none of the other images was cut. When the blue handle is in the down position, it allows you to slide the white roller toward the left so you can smaller sized media. Pan and zoom by using the scroll wheel Do either of the following: To scroll up or down, rotate the scroll wheel forward or backward. Im thrilled that you are finding my site helpful. select Automatically detect registration marks. The Cameo will then go through the process of reading the registration marks. not impressive. Hi Gloria, I have had my new Silhouette Cameo for about 2 weeks. I have tried googling this for a while now and have decided to just write a comment. How would I go about installing an older version? Silhouette Americas advice was to delete the new version and install the Legacy version (available for free download on their site). I dont know what else to do. The first thing to do when you face this sort of problem is to turn off your Cameo and shut down your computer. I miss the machine that used to cut so beautifully. Firstly Im very impressed with your site. If so, thats normal. I have the blade set to two, and keep all the speeds the same as it told me. Hi there, Im really hoping someone could help me?? Launch the Firmware Update Tool. I would highly recommend that you uninstall v.3. Im with you on this one!! I wish I could remember for sure but I think this was the message we go on ours right after installing the cutter and software. I hope this helps. Im not clear on what you mean by removing the writing from the templates. Can you please clarifyperhaps, send me a photo by e-mail. Chapter One: When a door closes, a window opens. I babied that machine. Yes, I have My Library but when I try to open any design I am informed that I need to upgrade the software. I finally managed to figure out the registrations mark (Im using the new cameo if that matters?) I had installed the new Studio v.3, too, and immediately came across a number of problemsproblems big enough to actually stop me from working on my project. In this lesson, well talk about the mouse and cursors. You saved the day, yet again! If you do this, you may want to increase letter spacing (under the Alphabet option), I am new to the Silhouette Cameo and bought it for making T-Shirts. and install the Legacy versionits solid and will not give you any trouble. I havent heard of anyone else having this problem, which is surprising. However, if I select a tool, I can't use it, and the hand icon is still there! Also, I really didnt like the look and feel of the new one. Driving me crazy and renders my Silhouette useless. You can try adjusting the thickness on the cut menu or change the setting on your blade. Scroll With a Magic Mouse, move one finger up and down or left and right on the surface. ), with the blade set at 3, thickness 33 and speed 3. After a few uses, it loses a lot of its stickiness and you may even find its not sticky enoughbut theres a solution for that, too. The software works like a charm on my computer, but as soon as I wanted to send something to the Silhouette it kept waiting for it to get ready as if the Silhouette was already working on a job or it was still loading after turning the power on.. There seems to be a lot of trial and error with every die-cutting machine. Making mouse cursor/pointer of ArcMap HTML Popup tool larger? It will stick to the mat since you cut the hole into the sheet of paper. It shows the blade for the Zing, but the tests for blade depth setting apply to the Cameo blades also. If any one can help please let me know. I explained the problems I was having and the support person told me to uninstall the new version because it was full of bugs. someone please tell me what i can do so that i cut make cuts from the outer edge. This has been an absurd experience so far, and I am becoming disgusted with the company. Its really frustrating to design with the mouse restrictions. I hope you could help me with this one. Once you have the printed page on your mat, put it into your Cameo and select Automatically detect registration marks. The Cameo will then go through the process of reading the registration marks. SAME THING HAPPENED TO ME. Say I have a print and cut and I print my name on itbut I must remove my name before I cut out the shape. Then I pressed the sheet of paper (with the rectangular-shaped hole in it) onto my cutting mat. One of the proficient courses is by getting up to speed with style patterns. I was able to cut a few things no problem. Its not a mouse setting, because youre not having the problem with old documents. How do I keep the mat from sliding around while the machine is cutting? Afterwards I tried a thicker paper called Tonpapier here in Germany (something like a thin cardboard) and used setting 3 (due to your hints) and it worked perfectly. Good luck! I have had my Portrait for just over 1 month, and although I can manage most things on it, downloading items from the design store is a whole other storyI never get all my download, the picture is in the library but when I try to pull it up it says file not supported. I am very happy that I stumbled across this during my search for something regarding this. Next, press CMD + SHIFT + G Now type ~/Library/Preferences and hit enter. I am having the same problem! Hi Gloria! Where do I get the zip file from to try this fix? I am sorry to hear youre having trouble with your new Cameo. Let me know how it works out. The cutlines are all higher then they appear in the preview, so the top of the design is cut into the mat and the rest is cut into my paper. Your Cameo should have come with a mat. Shut down Silhouette Studio Turn off the CAMEO 3 Unplug the CAMEO 3 Wait 1 minute allowing the machine to shut down completely Then plug in your machine Open Silhouette Studio Lastly, turn back on the CAMEO 3 CAMEO 3 Shuts Itself Off The CAMEO 3 has a built in sleep timer. I am a first time cameo user. I also downloaded, adapted, and resized loads of freebie designs and bought several from the online shop that I thought I could use, which took me HOURZZZZ. July 6, 2017 By Cindy Eckhoff Leave a Comment. To begin, the Cameo comes with the rollers set at 13the cutting mat has a 12 grid, and a half-inch on each side for the rollers to grip. I do not relish the thought of repeating all that I went through before! When my cut is complete the cameo used to stop and I pressed the key to unload. The setting is on Stencil Material. Run send2cutter.exe application Here is a YouTube video that illustrates how to change the roller width. I am having a problem with my Cameo. I had heard that some of the first blades shipped with the new units were bad. But it seems as if it became lose and now it gets stuck when it wants to move a certain direction. I hope that someone can help me out. I would love to hear other opinions. I hope to hear good news from you, soon!! Using a Windows 10 laptop and USB for connection. If so, just send me another comment or e-mailanytime!! Please let me know how it goes. that I believe may be able to help. Hello, I have the original silhouette, and only have successfully used it twice. Please help! Also, the blade cut a deep, long line on my mat and I think its too damaged to use again. My mat is loaded as far left as it can go, the white rollers are lined up with the edges of my paper and the blue release lever is in the down position. I bought some of this vinyl for T-Shits http://www.ebay.co.uk/itm/190699677938. Starting to become confident this could really work out, Thanks again, youre awesome! When you called there was a real person to talk with and recieve help. Well, blade #4 came today, and I get the same results. ** If the issue DOES NOT OCCUR when the Identity Shield is Off, please follow the steps below: I haven't had the issue come again so I cannot attest to the usefulness of the advice given. As always, I had them printed on the page and my cuts selected but it just said the cut was automatically complete. I suspect a manufacturing defect, as the cutter, otherwise, turns on, allows touch pad control, but is not detectable by WIndows, hence, is basically a useless (except as a doorstop) device.. Absolute Disaster Horrible Nightmare is name of this machine. Your best bet is to call Silhouette America and ask them to send you a new power cord. Thank you in anticipation of a reply. BUT the good news is that the 4th blade worked like a charm. I just used it yesterday and now that I want to turn it on to work on a project it wont turn on. Im usually very prompt with my replies. You can do this by running a needle around the blade to pull out any debris. So, I have got rid of v3 and downloaded Legacy. You are the second person who has written to me in the past couple of weeks about this software problem. I decided to write to you, one-on-one, to help you find a quick solution. Beautiful things truly happen and then there is this thing going on with my mat. Why are non-Western countries siding with China in the UN? Did you ever figure out the problem? In fact, this is the most If you dont see a black square on the line, then touching the tip of the arrow to the line of an image and clicking will create another point at that spot. When the cursor looks like a capital letter I, you are in Text Creation mode and can add words to your drawing area. It started after I switched office spaces, but took my PC with me (okay, so what?). I have also tried this with the newest version and the version it came with without luck. Any ideas as to what the problem could be? i have to Do you think I burned out my cameo?!?!? My silhouette will not turn on either! You can decide what works best for you. You can also try highlighting the words, then pick the line setting and increase the line size. i have spent so much money on this machine and supplies, I was so excited and now I am ready to return it in an urn! I have wrote you on here, Facebook, and youtube and Now answer back. lol. This will reset the memory in your Cameo. I am not a Cricut user, but Im sure a lot of my readers are and this will be helpful to them. . Un checked and re started but the same issue. I have heard from a lot of new Cameo-owners lately, with a similar problem, and it turned out to be a defective cord. Example the a. So glad I found your blog. HELP! I was not quite losing sleep over it but it sure was stressing me out. 3. It also went outside of the A4 size too and marked the cutting mat any ideas? Ive flicked through the manual but it would be good to see pictures or demos. In fact, they should feel bad for treating you disrespectfully. So, lets dig a little deeper. What can I do to fix the machine from doing this? Ive already packed it up 3 times to return it, but I am giving this one more try. I have gone back and forth with the Silhouette Studio support staff for hours trying to find a solution to the problem. Ive had other issue too, but I cant fix anything until it loads. I was going mad, wasting paper because the Cameo wouldnt cut near the edges of the paper. I will be anxious to hear how it works out! I cut a little freezer paper, some scrapbook paper, and that was it. I love to hear from other craters!! Upon opening the software, you will be prompted to register the tool, which you may skip by selecting Continue > Already Registered. Try putting on a rubber glovethis will give you a solid grip and you should be able to get the stubborn roller back to where it belongs. WebNew Silhouette stuck in processing. did u get it fixed? The next option after that is a blade setting if 6. When I want to make a circle or square, it just goes crazy, making huge circle when I just drag a bit. The resulting fix I have learn from many video tutorials that you need to put registration mark first before print, but still no use on me. Thanks, Hi, Cindy, They are thicker and easier to get (at least around here, no one carries the Silhouette mats in stock). I have borrowed my girlfriends and put it with my computer and it works fine. Thanks for any input. I also only see a test cut button and not a cut button like all the videos show. Thanks for this fix! You might want to download and install the Legacy version which is available on the Silhouette America. was there a fix for this? 17. Hi! This is an important step because sometimes memory gets garbled and needs to be reset. The sketching pens are not printing through the whole design. Secondly, I have ordered the Portrait machine and the cutting mat shows that for the Cameo. I look forward to hearing good news from you very soon!! WebTotal 2 by stephenkulp In the new 1.6.7 update, I can confirm that there is a bug. LOL! Suggestions please xxxxxx. The cut bottom should be right below the load the cutting mat but its not there. This has never happened to me before. Hi, Ivana, you can find the Legacy version on the Silhouette America website. I have spent so much and invested so much in this cutter what with a carrying case, a canvas cover, utensils, replacement mats, blades, and over $400 in die cuts. I dont know what I am doing wrong. Any idea how to import a word and have it cut the middle letters and still cut smooth? Im having an issue that I just cant figure out and Im so tired of wasting vinyl. Now, grab the roller and push it back to its original position. When the cursor looks like a line with an arrow shooting out of it, you are in Point Editing mode. The initial post wasnt what I was looking for, but all of the comments after were! I am trying to use the stencil vinyl to do an etched glass project also my 1st project with this machine. Good luck, Sam. Similarly if I try to move an object using the mouse, it only moves by 1/4 but via the Move Feature, it moves even the tiniest amount. 13. . My Cameo was purchased 12/13 I am running the previous software since all of the problems with the most recent one. Let me know how it goesand, good luck!!! You John always comes up with the weirdest questions. No amount of The screen will say cutting but nothing happens. I have done all the steps correctly as you explained above but when I get to this part the screen is blank: I am having several problems with my Cameo 2 but it was working until today. Any advice? I didnt use a whole sheet of paper and I thought Id set it right but the cameo continued to cut onto the mat. Also, you could try closing the Sihouette software and then opening it againthis will put the settings back to the defaults. i never thought about that! Gloria . wont even turn on. I have owned it for 5 years. Good luck!! Ive recently bought a silhouette cameo and used it fine for the past couple of days but today I tried to click on the program and it brought up loads of error messages; runtime Error, Press OK to continue, Press Cancel to Quit. Thanks, Laiken! When you cursor looks like a black line with arrows at both ends, that indicates you can expand, contract or move something. Ive came to find out I can only use the older version of sil studio, The new version freezes my system every time, so you may need to download the older version. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I dont see anything in Silhouette that allows me to crop an image. Contact with Silhouette, two different support persons, no answer. The answer to your question is on Page 25 of the Cameo Users Manual. Ive tried several adjustments to the cut settings. Reply to this message to say that the issue DOES NOT OCCUR when the Identity Shield is Off. Ive checked the cut option, and its on cut edge which is what I want but it just wont let me cut. http://www.globugideas.com. Select the Go menu at the top of the desktop Heres how I did it (hope this makes sense): first, I measured the envelope, then I used the software to create a rectangle of the same size and place it in the middle of an 8 1/2 x 11 page. I have to finish a banner ASAP and this is holding me back! Hi there! If your NEW blade is jumping around off the mat, as you described, then it would seem likely that the blade is not the problem, but rather, its the machine itself. ), added registration marks and printed. Then, turn your computer and Cameo back on. First, when I said that you will probably use a blade setting of 3, thickness 33 and speed 3, thats for crafters who are working with cardstock for hand-made cards, scrapbooks and other similar paper crafts. Do you think this will be covered under warranty since there was no directions or warnings to not ever put your roller in the middle and remove the black rings? I have a number of problems with my cameo I found a GREAT tutorial on how you can do envelopes using the sketch pen feature on the silhouette, Ive used it to do all my wedding invitations. Okay, Im praying with you!! HELP please. I have files I know are perfect, I print them out send to cameo (have had less than week) and the top cuts fine the bottom is way off??? . Did I miss anything, Karen? It worked like a charm for almost six full weeks, then, suddenly, it quit cutting corners. Thanks a ton! wow i just realised that u posted the same problem. Good luck and have a wonderful weekend. Good luck, and let me know how it goes!! Its such a huge waste of vinyl, which none of us can afford to waste. First, please accept my apology for the late response. So, I called Silhouette America and got a call back a day later. This will clear the memory and reset everything. Then, not so! :o), Your email address will not be published. I have a brand new Cameo 3 and I have been trying AL DAY to get it to work. Visual check-hold cardstock up next to blade to make sure blade doesnt stick out too far beyond the thickness of the cardstock or it will cut into your mat And thanks for assuring me nothings wrong with my mat. abby. The Cameo is pre-set at the factory for the 12-inch cutting mat. cardstock or it wont cut at all. I hope this is clear, if not, come on back!! I just cant figure this out. :o), sorry it was a spilling mistake it should be blade not plaid and yes it is the white plastic around the blade, Thanks! hope that helps! 1) close the Silhouette Studio app LOL!! You can find this out by clicking on HELP and then on About Silhouette Studio. I wish there was some magic solution that I could offer you, but I think youre going to have to wait for the new blade and hope that you get a good one. The vinyl I was using was not helping at all.. Silhoutte doesnt open as soon as i did the software update can somebody help please!! The new version is still very unstable and Silhouette America has advised users to go back to the Legacy version. Thank you xx. power supply or camo machine in question. Does anyone have a solution to this problem? I replaced the mat too, just for good measure. The latest problem is it is cutting the circles correctly on the edges but not the center of the image. Go to Solution. I have also found that the cardstock I bought and the office supplies storethe kind designed for use in your inkjet printerare also too soft and fibrous. I just experienced this same problem, Ive only had my Cameo for 6 months and Absolutely love it but now it wont start up and No one answers the customer support line. Good luck, Sandra. Please help me.My right roller was moved over to the left. Send Silhouette an email and wait 2 days for a reply. Or have you ever tried (successfully) cutting normal copy/printer paper and if so, with which settings? Original Starting Image Could there possibly be a problem with my machine? Well, thats annoying! 4. Ugh!! Now everything cuts fine. 4. _How to Use Silhouette Studio (Beginners), _Using Silhouette Studio for Roland Cut Lines, _Other Compatible Software Tutorials (AI, Corel, Affinity), http://www.mordocrosswords.com/2016/02/moves-it.html. Go to "Display adapters". I bought it for some big projects coming up and the mat is slipping everywhere. Rather, it finishes a cut sequence and then pauses. I am an avid Cameo user and never had any problem with it but over the last couple of days I have encountered an issue which has let me dumbstruck. 3. Its great to hear that your are diving right in there with your new Cameo!!! Then, turn your computer back on and open Silhouette Studioeverything should be back to normal. And if i proceed with the same project to cut other colors of the box (folding part) it starts to cut even lower and cutting mat is falling out from the back of the machine I am a relatively new cameo user and i am out of my depth here. However just today (and because I have 215 placecards to cut) it has happened repeatedly. Im having the exact same issue, did you ever figure it out? Dont know if there really is such a thing, but doing the reset you described three times back-to-back has gotten me out of several jams! Unplug the power from the CAMEO 3. Gotta love it. Hi, Jemo, In order to re-index the library, keep following the steps: In Silhouette Studio, head on to the Settings. Next, go to Preference and click on the Advanced tab. Now, click on Reindex my library and wait until the process is completed. Restart your System and launch the application again. make sure you group the image together before you weld it. . Just focus on understanding WHAT is possible. It has been months since I made this purchase, and I have yet to cut anything successfully. They may still be shipping the old bladeswhich would be pretty ridiculousbut, hopefully, they will send you one of the new ones. And yes, I have made sure that my space bar is not stuck, it's fine. thanks. Mine did not come with a mat which i see mentioned alot and it asks to load media not mat! Reading forums, etc. - which invites "me too" answers of little value - into "Does anyone have a solution to this problem?" Web With President's Day just around the corn er, save on select Silhouette machines, machine bundles, and materials. I am having trouble figuring out how to use the cutting mat to cut things exactly to the edge. I'm not a novice with this software but for some reason, I just encountered this problem.I don't remember clicking that button but it is fixed now thanks to your brilliant instructions!! I have the cut lines set to (cut) and also a depth set on the line around the text. I have been searching and searching and you two seem to be the only ones experiencing this as well. Can anybody help? Choose Settings. Almost like it is not reading it properly. Often, after I pan and/or zoom with the middle mouse button, I am stuck with this black hand as though I were in the middle of the PAN command. As you move the mouse, the location of the cursor moves. Your 8 1/2 paper should stay firmly on the 12 x 12 cutting mat, and you do not ever have to move the white roller unless you are using a smaller cutting mat or a different media, such as vinyl. google_ad_height = 250; All copyright, trademark, impersonation and intellectual property violations will be subject to legal action. I down loaded images from the silloutte store. Ive tried everything, Ive changed the setting to cut to the edge of the mat I mean everything and still it continues to omit the outside lines of my image!!! If these two fixes dont work, then you should speak to someone on the Silhouette America support. Have you locked it by turning the blue handle to the right? Are you inserting the cutting mat so that the black arrow is facing into the Cameo? When the cursor looks like a knife, that means the knife tool is currently enabled. This recurs every time and i can never get a good cut out of it. Are other applications showing your similar errors? Can that even be possible?!? But I cannot get anything except the recent downloads to show up. oh well, but now I have no problem. Joining table with thousands of transactions to one point (location) in ArcMap? Many thanks for your speedy reply. Double-click tap twice anywhere on the surface, Control click (right click) hold down the Control key and tap the surface. Hi, my machine is doing the same thing. Also, many of my readers have said that neither the DVD that comes with the machine nor the on-line manual, is of much help. Sometimes we all need a good listener. Type in ~/Library/Application Support The reason your copy paper is tearing up is almost certainly because your new mat is so sticky. If none of these solutions work for you, then you should contact the support team at Silhouette America. The last emailed I received from Silhouette gives me instructions for removing and reinstalling the program. The cutter worked perfectly for weeks on all papers I used. I got my silhouette for Christmas 2012. My first suggestion is to clean out the blade housing. Good luck and let me know if you have any more questions or problems. For example, I was trying to cut the letter K for a Turvis, but instead it cut all the weird lines and starting making a VERY loud noise!!! Not so now. Thanks, if there is a red box around your project you have to enlarge the box so your project fits in the box check out you tube lots of videos. I am now at a loss as to what to do. I tried settings of 3, 33, and blade 3. My silhouette started acting very off today. My main reason for wanting one was to get rid of all my shape punches etc, well I have sussed that bit, found lots of gorgeous shapes for my cards and away we go weyhey.. Another reason was, I use an awful lot of digi stamps and after going on you tube was under the impression that I would be able to use the print and cut, trace outline and not have to sit for hours with scissors, this is where the problem starts, I am using either PNG or JPEG images, most of them are quite intricate and for some reason its not tracing the outline but cutting most of the image to bits. Gloria I tried several designs and ended with the same result ..
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