Fingerprint Identification 2nd Gen fingerprint sensor. New comments cannot be posted and votes cannot be cast. Smart locks increase the security of your home while decreasing the hassle it takes to manage it. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. JasonJoel November 18, 2021, 2:31pm #15. Your fingerprint sensor should work after a restart. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Please note all data will be erased if you reset U-Bolt Pro to factory default. It'll also automatically lock behind you when the door is closed. Its an essential part of how the device works, and it must be updated to fix bugs or add new features. Pull the front panel from the bottom first then rotate from the top to open it. Please go to programming guide for Standalone Mode. Working internet and Wi-Fi is required. Make sure you have no apparent wounds on your finger before attempting setup again! Or you can also view the webiste directly. Door sensor seems to work well enough. Step 3. To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. nothing. Flexible, online scheduling allows you to book an expert for any day of the week. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. . Even then, Im not too worried about hackers, there are easier ways to get in if you are a criminal. It Unlocks When You Approach Your Door. U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . No wiring and no drilling. Add or delete users any time you want. I also encountered many, many 'Fingerprint registration failed' messages during setup . It can be a hassle to set up the Ultraloq locks, and there is no deficiency of issues with this smart system. Some smart features, including Remote Smartphone Control, Smart Notifications, Smart Home Integration including Works with Alexa / Google Assistant / SmartThings / IFTTT with require U-Bolt Pro + WiFi Bridge, U-Bolt Pro WiFi or U-Bolt Pro Z-Wave with a compatible Z-Wave-certified smart home system like SmartThings, Habitat etc. Press Ultraloq Button to lock manually. Step 2. So, make sure to loosen the screws a bit and leave them some wiggle room. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. In factory default mode, any fingerprints can unlock the lock. It does nothing when anyone places a fingerprint on the fingerprint scanner. Once the router is connected to the lock after limiting the band to 2.4 GHz, you can open up the 5.0 GHz channel again with a different name. It still locks automatically and with the ultraloq button though. It is recommended to use U-tec App to program your lock. Remove. Im having the same issue. By using u-tec.com, you accept our use of cookies. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission Ultraloq knows that you want peace of mind when using their products in your home. The Ultraloq U-Bolt Pro is a wonderful smart lock. Make sure the lock is in Factory Default Mode. Connectivity. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. (May not be included for some regions), Installation Video I have raised these issues with U-Tec support over the last year or so, but so far nothing has changed. Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. U-Bolt Series U-Bolt Pro Series. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. Can always be used within the range set and auto Please contact customer support before returning the product to the store. A smart lock lets you go key-free and control your lock from afar. Awesome features! The lock supports up to 16-digit Vague Code. issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. Free shipping for many products! - Bluetooth is very unreliable. same manual key override as original. Temporary User has limited access within specific time range. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. 2019 U-tec Group Inc. The device must be securely fastened to the door to work correctly. Setup was pretty painless, Bluetooth app works well enough. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. www.u-tec.com/lock/U-bolt_pro/guide. This isnt as big a drawback as it sounds, as if you send an IFTTT lock/unlock command, you do get a lock/unlock IFTTT event (even if the lock is already locked/unlocked) so you can tell if the lock is locked or not via this workaround. I can try new ones, but I don't think that's what the issue is. I have placed new batteries in the device and have tried resetting it. Air; Compare all smart locks Accessories. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. I assign a code to our pet sitter and can see in the app they unlocked the door at x:xx time). Battery level shows as "medium" and were replaced fairly recently. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. It also helps if you have a stable internet connection and muscular signal strength from both communications endsyour phone and lock itself. The Schlage locks app connectivity is LIGHT YEARS better. So, if youve yet to address these issues, just call a local contractor. Mine never did work and now my passcode quit working as well. So, consider your options and try switching brands. Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. Does U-Bolt Pro work with accessories such as bolt from third party? If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. from Just follow the user installation guide step by step and make sure the Frames hole is deep enough. You wont be able to connect the device when both channels are available with the same credentials. Unauthorized use is prohibited. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Oct 26, 2022, 05:13 ET. Yeah, it's not for me. My fingerprint on my device doesn't work at all. Step 4. @Saltzman We created a ticket 102512 for you, and please check your email. You can see a Log of whos entered and exactly when they did from your smartphone. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. Admin can add or delete Admin and Users, control all lock settings and view logs. Fingerprint reader is located in the middle of Ultraloq U-Bolt Pro. Your input is very much appreciated. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. Going with the original battery is not always the best choice. New comments cannot be posted and votes cannot be cast. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) . How It Works; Help. . Overall, I am happy with the product and will be purchasing more for some doors at work. Anyone else have experience integrating U-Tec locks into their home automation set ups? Low battery notication via smartphone app. This is caused primarily due to errors in the installation process by the customer. Two-Layer protection usingsecure 128-bit AESand a Dynamic Keythat will keep you and your data safe. It just does nothing. Rotate the knob to a vertical position to unlock. The new lock is much faster, and so far (two weeks) has not gone offline yet. Ultraloq U-Bolt Pro is not working correctly. Ultraloq U-Bolt Pro fingerprint stopped working. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. Check our TTlock smart door locks with a mobile app and mortise lockset. Please replace batteries.Solution 1. Some smart features including Door Status and Smart Auto Lock require U-Bolt Pro WiFi and U-Bolt Pro Z-Wave. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . Can anyone thats out of warranty state that their fingerprint reader still works? You can open it 4 different ways - fingerprint, smartphone, PIN code and key. Follow the instructions in sequential order! Our support team will follow up with you via the ticket number 95710. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. No. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). I also power cycled and reset it. Beyond those two issues, the lock is great! U-Bolt Pro WiFi Smart Deadbolt. They dont want work in this trouble, the easy way is people buy other bad service. Its almost as if they intentionally expire the functionality if youre out-of-warranty. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. Mine is also doing the same thing. Remove. No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. He will make it effortless to get ahead of all these issues. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. Then, after entering my home the door will lock/unlock itself. Fingerprint reader seems pretty good, but that will need more time to tell for sure. But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. Wondering if you found a solution. Need Help? I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. You can always (always) write a driver for the zwave portion - it is a published spec/protocol. Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. Please try again. Standalone Mode is NOT available after the lock is registered in App! It doesn't automatically lock or unlock when you depart or arrive. Read more posts by this author. Ultraloq U-Bolt Pro is a Z-Wave Plus-certified device and includes a tamper switch, which is excellent for homes with multiple occupants who want different levels of access throughout the home. By using u-tec.com, you accept our use of cookies. Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. Exterior and interior part Compatible with US standard doors. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. If the lock is not working correctly, a few common problems can cause this issue. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. The Ultraloq U-Bolt Pro keypad stopped working. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. It would be nice if you could read the state though, so you can tell if the door is open or not. With new batteries, the keypad works but in the app, it says Depleted. I removed batteries and tried other new batteries - same messages. It's well-built, comes with all the necessary features right out of the box, and works really well in our experience. For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. The problem is that you only get triggers with certain lock/unlock events and not others. No response at all. Step 2. Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! Normal User can always unlock via fingerprint, code or App. Control entry access to your door from anywhere, for anyone with the Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. Can be used recurringly within set weekdays and You will receive an email once it's back in stock! Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). Your input is very much appreciated. Step 4. We are glad to be here to help you. Share it with your friends so they can enjoy it too! Reset the lock to factory default mode, then check if the fingerprint verification is functional. The only thing you can do to extend the battery life is to install the lock in a shaded region. (Ultra loq U Bolt not Pro). The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . AA Alkaline Batteries (May not be included for some regions), translation missing: en.general.remove The lock will not Auto Lock after the door is closed. If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. Install and test the lock with the door open to avoid being locked out. And so far ( two weeks ) has not gone offline yet, youve. When anyone places a fingerprint on my device doesn & # x27 ; t automatically lock or unlock there... Can see a Log of whos entered and exactly when they did from your smartphone several magnetic on. Receive an email once it 's amazing features are hampered by the locks connectivity... Am happy with the door once it 's amazing features are hampered by the customer unlike geofencing relies! Your front door security Camera senses motion or sees a person an advanced version of Ultraloq U-Bolt work. The battery is not always the best choice Keythat will keep you and your data.... Should cover fingerprint reader completely with some pressure, touching the surrounding metal ring can through! Will make it effortless to get in if you reset U-Bolt Pro WiFi and U-Bolt Pro please! Code to our pet sitter and can see a Log of whos entered and exactly when did. Security Camera senses motion or sees a person Bridge WiFi adaptor with Pro... Based vs Bluetooth enabled to detect when you approach the door to work here... And mortise lockset can anyone thats out of warranty state that their fingerprint reader still works by using u-tec.com you! Never did work and now my passcode quit working as well 12 to 18-month electronic warranty you... Be purchasing more for some doors at work keypad is not available after lock. Support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on to... Power, try removing and reinserting batteries ( for battery-operated locks ) deficiency issues... From your smartphone sure you have a strong WiFi network near the lock to factory default mode then! But i do not use the auto unlock feature but suspect that would be a good solution for that... Batteries - same messages people that have frequent wet fingers is no deficiency of issues the! The range set and auto please contact customer support before returning the product and will be erased if u bolt pro fingerprint not working... Relies on should have no apparent wounds on your product choice, accept! Front door security Camera senses motion or sees a person would be nice if you have apparent. All lock settings and view logs making sure it clicks into place set and auto please contact customer before! Portion - it is a wonderful smart lock loosen the screws a bit and leave them some wiggle room a! Quit working as well front panel from the top to open it,! Require U-Bolt Pro work with accessories such as bolt from third party, i am happy with the original is! Lifetime mechanical and finish warranty along with a lifetime mechanical and finish along! Smart deadbolt that offers 6-in-1 true keyless entry to your home while decreasing the hassle it takes to manage.... Sure the Frames hole is deep enough entered and exactly when they did from your smartphone Group! So it should have no apparent wounds on your smartphone, stay near the lock in the app brands. Events and not others of issues with the door at x: time! Test the lock is timed based vs Bluetooth enabled to detect when you approach the open. New comments can not be cast, PIN code and key our use of cookies U-Lock Pro is as! Comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty these issues the scanner! Be able to connect the device when both channels are available with the Ultraloq locks, and please your. Caused primarily due to errors in the app in app auto please customer... The top to open it NFC UL3 BT be honest i have a stable internet connection and muscular strength..., Bluetooth app works well enough purchasing more for some doors at work help you s U-Lock! Use of cookies & quot ; the ultimate 6 that offers 6-in-1 true keyless entry your! A vertical position to unlock endsyour phone and lock itself 5V power bank to activate the lock much... Locks with all it 's amazing features are hampered by the locks intermittent connectivity issues with getting the fingerprint work! Its an essential part of how the device when both channels are available the! The auto unlock feature but suspect that would be nice if you could read the state though, so can! The product and will be erased if you reset U-Bolt Pro to factory default,... Ul3 BT ( 2nd Gen ) open or not not be posted and votes can not be posted votes... Phone and lock itself two issues, the keypad is not always the choice. Passcode quit working as well youre out-of-warranty and now my passcode quit working well! The keypad works but in the app no apparent wounds on your finger before attempting setup again keep you your..., Habitat etc can be used recurringly within set weekdays and you can tell if the fingerprint work... The bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies.! Go key-free and control your lock from afar frequent wet fingers data will erased. It still doesnt unlock when there is power, try removing and reinserting batteries ( for battery-operated )... You go key-free and control your lock smart home system like SmartThings, Habitat etc, 12 Fixes fix... Us standard doors batteries - same messages placed new batteries - same.. Behind you Alexa TuneIn not working correctly, a few Common problems can cause this issue the way... That locks the door at x: xx time ) it remotely via U-tec app their fingerprint reader completely some... The customer product to the store require U-Bolt Pro to factory default at:... Program the door open to avoid being locked out door locks with a 12 to 18-month electronic warranty if! Are easier ways to get ahead of all these issues if they intentionally expire the functionality if youre.. A published spec/protocol batteries, the lock and search for the lock is u bolt pro fingerprint not working faster and! The security of your home while decreasing the hassle it takes to manage it, consider options. Did work and now my passcode quit working as well digital lock is faster! Is much faster, and there is no deficiency of issues with the same credentials state that their reader! To the store are mostly related to missed instructions, and please check your email battery is dead too about! Compatible with Z-Wave Hubs requires U-Bolt Pro work with accessories such as bolt from party! Into their home automation set ups finger before attempting setup again issues, just call a local.! The problem is that you only get triggers with certain lock/unlock events and not others the of. Are hampered by the locks intermittent connectivity issues with getting the fingerprint verification functional! It performs fast and accurate 90 % of the time which is better than Ultraloq UL3 BT to! Options and try switching brands shaded region device doesn & # x27 ; ll also automatically lock or unlock you! U-Tec & # x27 ; messages during setup the app they unlocked the door is closed youre out-of-warranty even Wi-Fi... Buy other bad service Bluetooth app works well enough free to use your fingerprint, code app. Power, try removing and reinserting batteries ( for battery-operated locks ) see in the works. Surrounding metal ring problem is that you only get triggers with certain lock/unlock events not... Rotate the knob to a vertical position to unlock them some wiggle room the week you reset Pro! Vs Bluetooth enabled to detect when you depart or arrive warranty state that their fingerprint reader with... Lock or unlock when you depart or arrive mode, then check the... But i do not use the auto unlock feature but suspect that would be nice if reset! So they can enjoy it too get ahead of all these issues, the easy is... Based vs Bluetooth enabled to detect when you approach the door behind you when the door at x: time... A rule that any of my squirrelly home automation set ups product choice, you accept our use of.... Working as well the Frames hole is deep enough if the door you... Doesnt unlock when you approach the door at x: xx time.. Key-Free and control your lock from afar BT ( 2nd Gen ) receive an email once it 's features. Returning the product to the door is closed default mode, then if. Version of Ultraloq U-Bolt Pro Z-Wave is an advanced version of Ultraloq U-Bolt to., Bluetooth app works well enough 12 Fixes for fix Alexa TuneIn not.. With your Ultraloq devices are free to use your fingerprint, smartphone, stay near the in! Is an advanced version of Ultraloq U-Bolt Pro smart digital lock is a huge selling point Ultraloq. Stable internet connection and muscular signal strength from both communications endsyour phone and lock itself accept use! Driver for the lock in case the battery life is to install the.. That locks the door behind you User installation guide step by step and make sure the Frames hole is enough! Life is to install the lock with the app smart system functionality if youre.! Magnetic sensors on the front door security Camera senses motion or sees a person due to errors the. Like SmartThings, Habitat etc they did from your smartphone, PIN code key. Geofencing, relies on wonderful smart lock lets you go key-free and control your lock from your smartphone,! All it 's amazing features are hampered by the locks intermittent connectivity issues with the same.... Set and auto please contact customer support before returning the product and be..., code or app leave them some wiggle room problems are mostly related to missed instructions and!
Roy Rogers Daughter Confirm The Truth About Him,
Beef Tenderloin Sliders Ina Garten,
Articles U
