No entertainment AT ALL. Received very filling meals. Flight attendants kept on telling people not to do so but there was simply not enough space. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times. )", "Crew is excellent, polite and personal! Salt Lake City Department of AirportsP.O. Lots of offers for water & drinks. You may also track the status of your checked luggage using our online tracking form. Based on this experience, I eont be inclined to use this airline again for future trip planning. ", "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. ", "Seat was comfortable and the food was decent. ", "The crew, the food, the amount of beverages served", "The chargers worked in neither airplane. ", "No matter what you try to order on the airplane is totally disgusting. ", "The crew was extremely responsive, inviting, and constantly walking about the cabin to see if passengers needed juice or water. Very attentive and friendly. ", "Everything was smooth. Very long wait for bus to rental car center. ", "Wheelchair assistance did not arrive at gate. ", "Flight attendants very nice and efficient", "For airline food it was very good. From D82 to C6 and then to C11. Boarding times were later than expected and left late but didn't arrive lat. Terminal and Landside Operations is responsible for managing and coordinating a safe and efficient operation of airport facilities. Loved the inflight entertainment. Confort: no leg space at all. Plus use our free tools to find new customers. ", "Legroom was much better than on U.S. carriers doing same long trip. Next 20-Minute Bag Guarantee Very thoughtful and much appreciated. The food was absolutely amazing. Delta Airlines Phone Number. Food was very good and entertainment options were great so you won't have to be bored throughout the trip. ", "The ground staff were completely useless when it came to actually getting a new flight after missing my earlier flight when I showed up with only 20 minutes to spare and the ground crew left the gate before it actually closed. It was a matter of 10-15 min. ", "Got to Amsterdam on time and everything was great including the staff", "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great. ", "Excellent flight crew, flight had decent leg room. All flights to Salt Lake City land at Salt Lake City. Crew spent most time in galley chatting. Waited for a while then walked. ", "The small screens for entertainment need to be updated. It was a bad situation, handled in a way that caused confusion, fear and unhealthy situations of standing for long periods and I will not be doing business with British Airways in future. Crew did not try to board people quickly to get us out of San Diego. Food was good also, both the chicken and pasta were prepared well. Tap water, really? 1. We flew business class, so that was probably a factor. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. Many German employees walking and standing around while passengers were confused as to where to go and how to proceed. ", "Great food, comfortable seats, Caring staff, Good TV quality and programs. Flying to Frankfurt am Main from Salt Lake City requires at least one layover, as there are no direct flights for this route. Oh, and the vegetarian breakfast was unfortunately poor as well. Im not a frequent traveler and they kindness towards my anxiousness stood out. I understand that these things happen but there was zero communication from the captain or the crew. ", "Seats were comfortable but crowded. I had requested Asian Veg meal. The touch screen of the DVD player did not work well so it was a frustrating experience. Lunch was served but no snacks later as is usual on an almost 4 hr flight. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. Telephone: 801-575-2400Toll free: 800-595-2442Paging: 801-575-2600 or "0" on a white paging phoneFor ADA or language assistance, contact the Airport Control Center at 801-575-2401. By Blake Apgar. ", "Clean aircraft, efficient and friendly crew. ", "This airplane must be the oldest in the fleet. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) With the exception of the very nice lady (Mrs. ", "Fast boarding and nice staff. Sometimes travel dates aren't set in stone. Food overall was pretty same across the 3 meals. Find cheap tickets to Salt Lake City from anywhere in Germany. Federal government websites often end in .gov or .mil. Terminal Supervisors are available at the airport to assist passengers 24 hours per day. ", " ear plugs, masks, good food or even picking seats? I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. ", "We sat on the runway for over an hour with no explanation as to what was happening. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. I did not enjoy the food. Contact lost and found to locate items left at the security checkpoint. ", "These was a delay on my first flight, and i almost lost my connecting flight. Room to spread out. There are 6 miles between Salt Lake City city center and Salt Lake City. They also didnt make an announcement about our flight being late. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. If your flying dates are flexible, you should consider flying to Frankfurt am Main on a Tuesday, as we generally find the cheapest rates on that day for this route. No Delta lounge at the destination (RNO)", "No leg space whatsoever. ", "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. It was awful. I didn't, and got a decent seat anyway. ", "The crew made this flight in my experience. Cabin crew not particularly friendly. Cons: "Baby stroller was sent to baggage claim. ", "Loved the serviceeverything was excellent", "The bus class seat was a bit narrow at the feet", "Terrible service in flight and customer service wise .. app functionality was below", "Loved this 747! Hard to change volume and maneuver. That means we look across the web to find the best prices we can find for our users. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. ", "Daughter's first flight and the crew really made it a special experience for her. ", "Crew was great and helpful despite oversight in my special meal. Very comfortable seat", "Crew were great! I became so uncomfortable I became nauseous. There was not another flight for 8 hrs!!! ", "Everything especially the food and the friendly stewardesses!N", "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! ", "Nice flight, nice crew, and a nice experience. ", "The flight was delayed by 50 minutes and the gate was not available until 30 minutes of departure. This two women (or one of them) on the phone, lied to me. Boarding was efficient", "Took first available train , arr. ", "One of our entertainment consuls had to be rebooted 4 times and still didnt work. Entertain system was great. On time performance", "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. ", "Staff pleasant and courteous fine meal and beverages! Weird", "Coach seats still a little too small. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. All other marks contained herein are the property of their respective owners. The way Israelis queue at the airport, leaving no room between you and themtoo much pressure. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris. Delta Skycap service is inside the parking garage on level 1, at drive-through lane. It looks like domestic flight. Most passengers seemed to have multiple bags to check. ", "The flight was delayed for hours due to a mechanical issue. The staff would not let us get off first on the plane even though I told them we were very very late. Just quoted the online info back at us. ", "I enjoyed the meal service, drinks and entertainment. ", "The bumpy air. Pretty odd. ", "Special meal request was overlook. Because of this I couldn't sleep it was kinda miserable not gonna lie. The gate was changed in Amsterdam 3 times! KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight to Frankfurt am Main from Salt Lake City is likely to change within 7 days, so travelers know whether to wait or book now. ", "Speed boarding and organized overall. With an average price for the route of $1,135 and an overall rating of 7.9, Delta is the most popular choice. Please allow for extra time. Make sure your information is up to date. In short, all crew-passenger issues could have been resolved with more communication and water. In many cases, claims are denied when an investigation determines that TSA officers did not open a bag for a physical inspection. ", "The food because of coronavirus the service was scaled back", "Boarding I was with my family but they didnt give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair", "Plenty of movies/shows to watch. However, now I had to cone back to the airport and take the next days flight which gave the airline more than 24 hours from my original meal request. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. ", "Did not realize that, at least, water was NOT complimentary food & drink had to be paid for. ", "Lost baggage. If you need a verbal verification with no wage info, please call Human Resources at 801-535-7900. I just wish I had known. I asked to be moved. Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Connect with FAT. See if your flight has been delayed or cancelled and track the live position on a map. Almost didn't make the flight. ", "The flight was a bit delayed, but the airline handled it incredibly well. ", "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes dont match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. All standard seats have them. Baggage: Click here (does not accept phone calls) Curbside check-in: No Ticketing: Cash is not accepted, Credit Card only. Contact your airline for lost or missing baggage. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers", "Great food (Economy class). Easy route, no hassles. Both planes were downright filthy. I fly often so I know the drill but those things must make the flight super uncomfortable to someone inexperienced. Oh, really? I had to take a much later flight and arrived at my final destination after midnight. A. ClassG offers a listing service that not only shows you aircraft for sale, but is built with the latest technology and information to help you make a better, more educated buying decision. We waited at the Airport for the luggage to arrive. Great plane. Quantities and variety were also good. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time. ", "Old movies and few entertainment choices", "I always think Virgin's meals are the WORST among those of all the airlines I use. ", "Best crew ever. ", "Great people and crew early arrival nice passengers", "Delta airlines has very poor costumer service. The crew walked around the cabin many time throughout the long flight with drinks on their trays (not just the usual drink service) which was much appreciated. ", "And i got it 2 days later. e.g. ", "Bording far away, got my cabin luggage and everyone elses into the cellar because it didnt fit in the plane. The rest of the flight was mediocre. KAYAK is a travel search engine. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). I believe the biggest factor was the type of aircraft. 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