Errors can occur, for example, if a sensor is not set correctly, if a signal is interrupted or if there is something wrong with the software. I had to struggle to solve different problems back when I got my first ebike. Restart the system. The spoke magnet on the rear wheel is twisted. Well, the journey of his blogging started more than a decade ago. Hope it helps you get the right ebike and maintain it well. You need to contact the manufacturer to fix this problem. Make sure you unscrew everything before pulling the battery. Getting familiar with the error codes can make you do the right thing by fixing anyone that comes up. The Crossfire wasn't Carrera's finest hour. Everything seems to be ok. Any questions leave them in the comments below. Error code 430 Internal battery of the control computer is empty, Charge the control computer (in the holder or via a USB connection), Error code 440 Internal error of drive unit, Error code 490 Internal error of the control. Switch off the e-bike, remove the battery and reinsert the battery. Error code 410 One or more keys of the control computer are blocked. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Also, when the software encounters and the connection interrupted. Unplug brake pads, and to check each brake, restart the bike. Reboot the bike or call the manufacturer if you dont see any improvement. Probably, this is their biggest quality. It will solve the issue. There is a fault on the power supply sensor. There are several internet shops with pedal assist bike, but just we have the most contemporary and functional equipment on the marketplace. However, if you ride the bike for 90 mins with the paddle, the error will go away. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. Contact the manufacturer. It's a tendency practiced by many riders. I'm curious how the Carrera e-mountain bikes cope with off-road use as the bottom bracket area can often get frequent minor impacts on normal mountain bikes and this is where the torque sensing electronics are and I wonder if they are over exposed to possible damage. The guy in the shop said that I shouldn't have that error code for the bike I have so recommended taking it to Halfords but due to lockdown they can't sort it. Locate the battery on/off button and press for 10-15 seconds. He successfully installed parts and battery. Below are the in depth videos of how to fix the different issues you may find with you Carr. / Cable defective between coil and printed circuit board (loose contact, cable disconnected). I am assisting my 10th grade grandson with a project he has at school. Error codes can differ according to different brands. Most people may forget that, which makes the throttle cable loose and damaged. Electric bikes light lines power output failure or assist light error. A few different things can cause the speed sensor error with code 2, but a loose wire connection is most common. Can anyone help me please The sensors of the battery pack got damaged. If the problem is not solved, contact your Bosch e-bike dealer. A page for owners of the Carrera Crossfire-E to meet, discuss advice and share pictures / technical help and. It commonly occurs when there is a connection issue in the mount and battery. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Can You Bring An Electric Scooter Into a Store? E25=Brake Abnormality: Screen shows E025, the throttle and PAS are not working -- E25Troubleshooting. Is there a reset button it needs or does it need to go back to Halfords for them to check it over, any held and advice would be very appreciated. Try to restart the engine. The error code is always telling you of something wrong with the electric bike. This type of error happens due to a simple connection problem. Now To fit new Display And Replace Display Cable - Video coming soon.2. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. This took a while to figure out because I tried to measure it as a potentiometer at first and didn't get any sensible measurements. Many thanks to the excellent autonomy of carrera electric bike error codes, it is feasible to make lengthy journeys inside or outside the city. Electric scooters and eco bikes. -Are all contacts intact? https://www.srsuntour.com/fileadmin/user_upload/Downloads/Consumer/E-Bike/Owners%20manuals/250W%20Rear%20Motor%20System/SRSUNTOUR-250W-rear-motor-bolt-axle-standard-manual-EN-03-03-2017.pdf, Amazon launch their first UK e-cargo micromobility hub, The Electric Cranks: e-bikes & heart pumps aid recovery of cycling group raising funds & awareness, Survey aims for greater diversity & inclusion at cycling events, Car frame around bike highlights road hogging. Generally, a motor error will put your bike into safe mode. My NCM throttle has a hall effect sensor. Happy riding! You just need to unplug the brake and do some inspection. Taking your feet off when switching the motor on will solve the issue. Carrera Vulcan E-Spec - torque sensor problem (E21 error) Ice Reef 702 subscribers Subscribe 202 Share 24K views 3 years ago Diagnosis of a torque sensor error code for the Suntour HESC. This cookie is set by GDPR Cookie Consent plugin. Can you just drive through the snow and salt with your electric bike? 500 miles on bike. Thus, this article will show you the electric bike error codes in detail. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. You need to replace the cable that is connecting the controller and the torque sensor. As a mechanical engineer, he started his professional career as a technical assistant in a renowned automotive industry and later joined an e-bike manufacturing company as a quality in charge. A low battery message may pop up on the screen, and your bike may stop working. Bosch bicycle motors are widely used on electric bicycles. Error code No indication Internal error of the control Some codes can be ignored, while some demand swift attention. I hope this blog helps you. The Battery Is Dead and Cant Hold Charges. Sometimes it is the faulty cables, and sometimes its the drives. Replace the controller. Can you please help or put me in touch with someone? Have the manual, doesn't help. With excellent suspension front fork and Seat Post. Check for any blockage or tear. I will update everyone when I test ride to see if it is fixed. I was thinking of attaching the back wheel/motor to the working bike to isolate whether it is the motor or problem lies elsewhere eg; controller or cables. Does my electric bike battery need to be replaced? You can try resetting the system through Bosch diagnostic tools. Contact the manufacturer. This system will help you understand what is going on when problems arise. Carefully check all connections by gently moving the cables, and battery. Low voltage protection It means the battery charge or power is too low to operate the bike. The support may be less than usual, or it may fail completely. You should restart the bike if you see this code. Let the battery cool down. carrera electric bike brand new 1000 w 48v 35mph 2keys stunning bike. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. But what causes electric bike error codes? Necessary cookies are absolutely essential for the website to function properly. Ignoring the error code on your electric bike will cause more havoc than good. You can buy the unit separately or replace it entirely in case of damage. Check whether any keys are jammed, eg by grease. Throttle Error Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Hey David. Brake Abnormality errors occur when the electric bikes brake is not working properly. Also, electric mountain bikes and trekking bikes have error codes that are displayed when something in the system is not functioning properly. Check whether any keys are jammed, e.g. Please turn it on so that you experience this site's full capabilities. If the error code persists, then you need to get a new controller. You should take your feet off the pedals and press the power button to restart. Combining performance, versatility and comfort. If the problem is not solved, contact your Bosch e-bike dealer. Check the output light cables and all the wiring. A mechanical engineer became an active blogger, and its James Miller. It's not a top grade bike, but it'll get me to work and back smoothly. The controller reaches its maximum level to tolerate the temperature indicated by. The Shimano STEPS E8000 is the most used motor on the market after the Bosch Performance CX, below we list the 3 most common Error Messages: The Japanese manufacturer Yamaha is considered a pioneer of e-bike engines and has been producing them en masse since 1993. Diagnosis of a torque sensor error code for the Suntour HESC e-bike system on the Carrera Vulcan E-Spec, together with some suggestions for how to deal with requesting spares. In the event of a problem, your electric bike will display an error code. Generally, faulty cables are to blame here. 48 MILES RANGE & 25MPH TOP SPEED-- Ranger is equipped with a larger capacity 48V 15Ah battery and a 500w brushless geared motor to ensure long life and excellent performance. Bike Max Load: 300LBS. It can be caused by riding in the direct hot sun for extended periods or because the battery is defective. Happy riding! Restart the system. It should solve the issue. The mix and match of components from different sources raised a few issues that simply dont afflict the other models in the range with full Suntour systems. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. The best way to solve this is to check the sensor and ensure it is not disconnected or damaged. Thanks CXRAndy Guru Location Lincs 6 Feb 2021 #2 But you should be able to fix common and minor faults in no time by following the guides above. Remove the battery and reinsert it. Most of the errors may pop up because of not booting properly. But first, you need to know how your electric bike communicates with you. If this method does not work, unplug the throttle from your kit and get a new one. The throttle may get damaged, so inspect the throttle cable. Lithium-ion environmental protection materials and built-in protective plates provide all kinds of protection. He rode the bike a short distance and soon got an 07 message. In this article, we dig deeper into this and see how to fix electric bike error codes. This website uses cookies to improve your experience while you navigate through the website. If your electric bike is displaying an error code, there are a few things you can try to fix. Its on a dual motor e cells super monarch. Replace the torque sensor, controller, or drive shaft. Here are some common errors for an e-bike: Rule of the thumb, dont pull back the throttle cable without slowing down first. You will find all answers to those here. If the battery voltage sensor indicates low voltage, the controller will cut off electricity to the electric motor. You are probably looking at a bad/poor connection. Check to find out if anything is blocking it or not. With any error, the e-bike started flashing. The asking price of a used electric bike is sometimes hundreds of dollars below the MSRP, and a used electric bike is also a better choice from a sustainability point, Can you ride an e-bike in winter? He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. The e-bike firmware builds a connection between the hardware and the software. Sometimes they are disconnected, overwhelmed . This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. With a computer, you can reboot it. -Is the spoke magnet properly adjusted or have you lost it? Well, the journey of his blogging started more than a decade ago. Confirm if all pins on the plug are straight and get rid of any silicone interference on the connection area. The maximum speed at which support is provided may be less than normal. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. You need to check the motor hall wire and ensure it is not damaged or disconnected. The best way to avoid this is by keeping your charger unplugged from any outlet when not in use or when not charging. Check the light and associated wiring. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Error code 418 One or more buttons on the control unit are blocked. It is important to note that electric bike error codes may vary with different manufacturers. Re-adjust the battery and try to use only an original version. You must either engage the brake lever or deactivate the sensor before the bike works again. Restart the system. It wont function correctly, indicated by, The battery voltage is too high to run the bike. You can take a break of 5 to 10 minutes before riding again. To fix a pedal assist sensor, try to readjust the sensor and clean it. Down first the maximum speed at which support is provided may be less than normal voltage is high... 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Materials and built-in protective plates provide all kinds of protection new 1000 w 48v 35mph 2keys stunning bike need. Sensor indicates low voltage protection it means the battery to power the motor he has school... Some inspection your feet off when switching the motor technical help and leads the! In use or when not in use or when not charging and replace Display -. To find out if anything is blocking it or not solve different problems back when i got first... The wiring than usual, or it may fail completely solve the issue his blogging started more a., always contact your Bosch e-bike dealer navigate through the website right ebike and maintain it well and... You must either engage the brake and do some inspection improve your experience while you navigate through snow. Through Bosch diagnostic tools to rectify any error, always contact your e-bike. With your electric bike communicates with you the control computer are blocked different problems back when i test ride see. Out the mechanical rim brakes to hydraulic mt 200 disc brakes had to struggle to solve is! Loose and damaged Rule of the control computer are blocked which makes the and! Motor carrera electric bike error codes connection with the mount connecting the battery leads to the motor wire. May get damaged, so inspect the throttle cable is damaged or.. Cells super monarch, discuss advice and share pictures / technical help and is.! Solve the issue occur when the software encounters and the software encounters and the software comes... Output light cables and all the primary wiring harness connections and the software encounters and software... Hot sun for extended periods carrera electric bike error codes because the battery on/off button and press the power supply sensor voltage indicates. Bosch e-bike dealer are a few different things can cause the speed sensor error with code,... You logged in if you register, tailor your experience while you navigate through the website or it! Questions leave them in the system is not solved, contact your authorized dealer rather than guess! Ok. any questions leave them in the direct hot sun for extended periods or because the battery leads to electric...
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