There is a Starbucks, Ice Cream Shop and a full market open all day. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. ft. of flexible meeting space, a full-service business center with complimentary Wi . Cabana rentals very pricey during summer upwards of $400+ at water park. Not many actual games. Arcade is very cool but the games are lacking. The Artisans and Gallery area were closed bc it had rained before so they would not be reopening. My only beef is the the staff at the Waterpark would tell us different things everyday: can't do this today, needs to be this today etc. November 15, 2022 Amy Smith 0. August 10, 2022 Amy Smith 0. There is very little room service, no in room coffee maker, no valet parking. Every child under 48" must wear some sort of life jacket. There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. For Texas/Austin standards.take the time to run out to the local restaurants occasionally. The resort is huuuuge! So we decided to sit outside and enjoy the gas fire and stay warm only to discover the bonfires also had stopped working a week after they opened and were never repaired. Beds were very comfortable (soft). The property is beautiful, modern, and decked with gorgeous art and textiles. Its 70* out today so idk what the truth was. I go back once in a while because the theme park is open in public even their restaurants. The cocktails are everywhere and they start at $9 a drink and go up. I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. The grand scale from the outside is huge. I callBack I just told you we closed at 10. Click. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! The disappointment in your stay is evident. We went to the water park and started to have fun until someone took dump in the wave pool. The spa is 4-star worthy. Payments made by partners impact the order of prices displayed. For a kids focused space connected to the arcade, imo, thats just asinine. However, its cold, unfriendly. Long wait for elevators at peak times & opted for stairs towards end of trip. Enough about the food. Here is the short version as a family with a 4 yr old and 74 yr old. Blackout curtains work well- which is important to me! If youre smart, you will save your money and stay elsewhere.More. First issue, the line to check in was INSANE. All the F&B outlets are just ehh. 3. We bought the package deal and everyone got a pass. After waiting several hours and calling guest services several times, I finally gave up and walked down to the front desk to ask for towels and toilet paper (because we didnt have anymore of that in our room either). Upon booking, deposits, and paying in full at check-in- there is no invoicing or receipt emailed or handed to you. He continued to disagree with me, the guest, that I paid $250 for an an early check in 2pm /late check out 12 noon. I have never in my life stayed at a HOTEL that doesnt have a guide or book of some sort to tell you TV channels, WiFi password, amenities etc. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. I would like to have you continue this conversation with our Guest Services Manager. We like pizza! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Nope. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. Italian restaurant was the best food on property, but dinner for 3 adults with 1 appetizer was $130. But there is tons to do where you never have to leave if you don't want to. Please see our partners for more details. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. The cocktails are everywhere and they start at $9 a drink and go up. When one thinks of themed family friendly resorts what comes to mind? Clearly the guest are unloading as quickly as possible. When one thinks of themed family friendly resorts what comes to mind? Xian, went above and beyond to help locate it and return it to my son. It was so over crowded we had to wait 5min or longer just to get on the elevator. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. Both the arcade eatery and breakfast we had to grab a server after waiting 20 min. She never did anything that would need a pass. Paris. Luckily Melissa was able to help and gave us an awesome experience. So if you are sensitive to that, be sure to ask for a room at the end. Tripadvisor performs checks on reviews. Spring 2023 Round Rock Pop Up Art Show Dates Announced; Kids running around everywhere, people walking around in just their swim suits, and the prices were crazy high. We can't thank Xian and the staff enough. Swept away by the hand of time. It's inclusive and that's nice- which we saw many seniors and handicap children. I would not pay for this again. A sit down breakfast is only served in one place and lunch has mini.al offerings.Spa: My wife and I both had massages at the spa and they were horrible. Again, just not going to work out in such a Foodie location. Some great man's ashes designed to protect, So if you are sensitive to that, be sure to ask for a room at the end. When she saw I was not happy about that she did not she was sorry for the miss understanding and then gave me dirty looks the rest of the time we were there. Ok fine Ill go through front desk! Down side-There didn't ever seem to be enough employees working at Tom Foolery's for the complicated issues that were constantly occurring with games getting stuck and/or out of service. Needless to say I will never go back. The waterpark is big. Ran out of toilet paper and soap over and over- both large restrooms and individual family ones as well. November 12, 2020 12:48 PM Eastern Standard Time. So we decided to sit outside and enjoy the gas fire and stay warm only to discover the bonfires also had stopped working a week after they opened and were never repaired. The cafe lunch experience- 4 sandwiches and 2 sides (no drinks) was $48. For Texas/Austin standards.take the time to run out to the local restaurants occasionally. Review of Kalahari Resorts & Conventions Reviewed December 21, 2020 Upon their arrival home, my son realized he lost/left his beloved bear at the resort. Ice cream parlor and candy shop- $7 for 1/4lb of candy. I want readers to understand this is a gorgeous place with gorgeous amenities and to give it a chance. If there is not going to be any valet service, then there should be no need for employees running off guest/ traffic through there. It's worth it.but will be taking out a second mortgage for the next round! Who is monitoring guest coming and going? Fine we will get room service! Food: Resort food is meh and very expensive. The grass is muddy and soggy and outdoor pool is closed so cant watch from there despite being told that was where we could see fireworks show from. Needless to say we skipped booking one. Lots of games, lots of rides, lots to do. Xian, went above and beyond to help locate it and return it to my son. If you have them at home, bring them. At all. The rooms are fine. And deafening. The fast food bowling joint is $9 to $25 a meal as well and gross. We were told our rooms would be close and on the third floor. The employees working the Porte Cochere need major improvements. We waited in line for nearly two hours just to be told that our room was not yet ready. If you want some sort of paper trail or invoice, you must ask for it. They have an area for the teeny tiny aka under 48 inches and then an area advertised as for the family but if your child is over 52inches despite being under 10 your out of luck. Good luck on towels, toilet paper, and toiletries so pack your own. It feels like its all about the bottomline. . They even off cabanas with the personal pools!4. Baby areas, toddler areas, 48" and over areasplenty to do for the entire family. After waiting nearly 45 mins to check in, The reception employee wasn't aware that you could check in early. Food had zero flavor. 2. We went to get our bags and made our way to the rooms only to discover the bracelets didn't work to open the door and we had to go back downstairs to get the issue fixed. Oh wait I forgot to Mention despite being several hundred dollars a night and no housekeeping the only room service option is pizza. They even off cabanas with the personal pools!4. $184 single/double, plus applicable tax Check-in: 3 p.m. | Checkout: 11 a.m. ROOM BLOCK OPENS DEC. 1 AT 8 A.M. Once your online registration is complete, your confirmation email will include a link to make hotel reservations. Spent hours in there. The quality of prizes is elevated!!! I am disabled so I figured I would just park in handicap. Hotel is clean, rooms are clean. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. My gosh the place is so beautiful! Holiday weekend it is gonna be complicated right? We went to get our bags and made our way to the rooms only to discover the bracelets didn't work to open the door and we had to go back downstairs to get the issue fixed. The cocktails are everywhere and they start at $9 a drink and go up. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. We are so grateful they took the extra time to look for the bear. I ended up working the lazy River as an unpaid employee for about an hour because no one was being helped and I was willing to tell people where to get a tube and how to get in them for the elderly by using the stairs. A temple - or a tomb for human bones Here is the short version as a family with a 4 yr old and 74 yr old. The rooms are fine. Wave pool is fantastic. I NEVER write reviews but I am way too disappointed with the quality of service that weve received here to not warn others. I had purchased a blue band bracelet to allow me to make purchases and placed it on a separate card. The fourth restaurant, B Lux Grill & Bar, is a burger bar found on the bottom floor of the adventure park, known far and wide for its shakes. They have the bare minimum if that of handicap parking places. Zip lines, rides, rock walls, bowling, escape room, laser tag are all extra. They have considered all things from babies to teenagers. Round Rock, TX 78665 (512) 651-1000. It looked like the kitchen and waitstaff did not have enough people working. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. A city once grand and sublime, It's like a Vegas for kids. We didnt make it an issue and just had fun. With a team dedicated to providing first-class service along with top-notch and customizable meeting spaces, Kalahari makes planning your event simple. No one told us what had happened but finally another guest told us it was a false alarm from a sensitive fire alarm and we could head back to our rooms. 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