This will surely increase the credibility of your complaint. 0000003195 00000 n 0000003670 00000 n Something Viking never did. 0000000016 00000 n Not noted. [protected]. No. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Are Any Unvaccinated Passengers Able to Sail? 0000003392 00000 n Paul Gauguin targets 100 percent vaccination for crew members, subject to constraints in their home countries. Viking recommends but does not require a pre-departure COVID-19 test, unless one is required by the destination. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Is A Pre-Arrival COVID-19 Test Required? How did you get your money back on the voucher? Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel. 0000034310 00000 n Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-543-1915 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. Panama Canal cruises are excluded. CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO PUBLIC HEALTH, INCLUDING COVID-19. Remaining 2022 transatlantic crossings are also excluded. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. 0000027032 00000 n The complaint has been investigated and resolved to the customers satisfaction. This will surely increase the credibility of your complaint. Are Any Unvaccinated Passengers Able to Sail? If you have a covered. Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers. Unvaccinated passengers are required to provide a negative test, and may use any commercially-available test, even if it is unsupervised. Is A Pre-Arrival COVID-19 Test Required? Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. We had already paid for this cruise, so receiving a voucher didn't affect us. 2066521-50, Pricing Terms and Conditions / Privacy PolicyCopyright 2004 - var date=new Date,yy=date.getYear();year=1e3>yy?yy+1900:yy,document.write(year);, CruiseCheap.com / arrivia. On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." Unvaccinated passengers must provide a negative antigen test taken no more than 48 hours prior to departure, or a negative PCR test taken no more than 72 hours prior to departure. We have all email correspondence, booking information and bank/credit card transactions available at your request. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Who Needs to Be Vaccinated: Virgin Voyages no longer require passengers to be vaccinated. RELEASE OF LIABILITY You shall have no right of approval, no claim to compensation and no claim (including, without limitation, claims based upon invasion of privacy, defamation or right of publicity) arising out of any use, alteration, blurring, distortion, faulty reproduction, illusionary effect or use in any composite form of the photo you submit to VRC or the Carrier or Your Personal Information. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Do you have a Viking Oceans Future Cruise Credit? Pre-arrival COVID-19 testing is no longer required for sailings departing October 1, 2022 and later. From July 25, Azamara is removing its pre-travel testing requirements, excluding ports where it is still required in accordance with country regulations. Scenic. Cancellation Updates: Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. 0000051332 00000 n Yes, passengers aged under 17 (with testing). By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). 0000046770 00000 n as soon as possible. Are Any Unvaccinated Passengers Able to Sail? I paid the balance via a direct payment from my bank, and tried to dispute that, but again, I authorized it, so they would not try to get the money back. On international voyages that embark or disembark in the United States we are required by federal law to report on board felonies and missing U.S. nationals to federal agencies. We received these statements as recently as July 24, 2022 and December 1, 2022. Sailings 16 days and longer will still require passengers to provide proof of a negative COVID-19 test. Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. Small Luxury Ship. The guest will be permitted only one tank in their cabin at a time. Are Any Unvaccinated Passengers Able to Sail? 0000008753 00000 n Do you have a Viking Oceans Future Cruise Credit? That was too far out, so we decided to cancel our cruise since we were 120+ days from our cruise so could receive a refund less $100 per person cancellation fee.. Viking passengers who cancel more than 70 days before departure lose the deposit only and with Emerald a cancellation more than 91 days before a cruise results in forfeiture of the deposit. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Liquid oxygen is strictly prohibited due to safety concerns. Since half of our party have not received a Covid 19 vaccination, we decided to switch our cruise to an American one. Masks and Physical Distancing Requirements: No. Is A Pre-Arrival COVID-19 Test Required? All passengers will undergo a complimentary COVID-19 test during the pre-cruise hotel stay prior to embarkation. Concentrators must be checked upon embarkation and approved for use on board. Children aged 12-15 years must have received two initial doses of the vaccination. As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? Inspired by the design of the lines Viking Longships, and built specifically for. 0000011736 00000 n Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. Fully vaccinated passengers must present proof of vaccination to waive the testing requirements. Written Notice received Days Prior to Departure Date. Any help appreciated! Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. Stay current with special offers, news and destination-focused content. This will end for all voyages as of October 1, 2022. Guests must provide their own accessories including: Wrench and tools required for initiation of a new cylinder, All connection accessories required to attach tubing to cylinder and access the flow of oxygen. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. Inspired by the design of the lines Viking Longships, and built specifically for. Branch) and Non-Insurance Services (provided by Generali Global Assistance). 0000005765 00000 n Masks and Physical Distancing Requirements: Masks are optional but recommended. Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. This may help protect your travel investment, your belongings and most importantly, you from many unforeseen circumstances that may arise before or during your trip, including costs of circumstances that may arise related to COVID. As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Is A Pre-Arrival COVID-19 Test Required? Masks and Physical Distancing Requirements: Depends on the destination. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. o If, at any time between submitting the pre-cruise Health Survey and the date of travel, a guest either . ]gyry|@}g>Ay2-/PRX4 X|4qMfA=O\ \3'p*UU9(:=mScwM;L4V1gZR22?+ZP3,@4Ewk=xGG^c1Y `&6VZzA42WVWM1(OPp/[E13.`kt~CA/Ns~l2(ole!0 X?```vrG@Ho7Ym2 Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: Masks are no longer required. Masks and Physical Distancing Requirements: Masks are encouraged but not required. Yes, as of September 2022. When is embarkation? Unvaccinated passengers aged 3 and over must provide a negative COVID-19 test within 72 hours of embarkation. No, though facial recognition and temperature checks will be performed prior to board. Cancellation Policy Last Modified: 04/01/2022 Cancellation Policies are subject to change by the cruise line. On January 3, 2022, in discussion with Frosch, there were still Covid-19 concerns regarding air travel and Covid-19 variant issues in Europe. No. Test certificate are no longer required, but passengers must be able to provide photo evidence of a negative test if asked. Crew Vaccinated? Are Any Unvaccinated Passengers Able to Sail? Are Any Unvaccinated Passengers Able to Sail? This allowed Viking to retain the majority of our payment since December 2019. U.S.-Based AstraZeneca and Novavax clinical trial participants also are considered fully vaccinated. Are Any Unvaccinated Passengers Able to Sail? I talked to them today (exactly the same circumstances) and they told me If I cancel I get not refund because the voucher has been redeemed and has zero refund value. It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. For Further Assistance If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. Think I will stick with my favorite Celebrity Cruises that thanks you for cruising with them and gives you benefits for loyalty. 0000005615 00000 n Yes, unvaccinated passengers (under 12s) must present a negative result from a PCR test taken within 3-days, or an antigen test taken within 2-days, of departure. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. Your passports expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. No. Due to airline security measures, your passport name must match your airline ticket name or you may be denied boarding. Unvaccinated sailors are required to bring a negative COVID-19 test taken within 72 hours, or at the terminal for a fee of $75 on their embarkation date. So glad I was talked into that scam. We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). Is A Pre-Arrival COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Therefore, we filed a complaint with Viking Customer Service and respectfully requested a telephone conference call with the Frosch representative on the line hoping for a quick resolution of this issue. Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000012673 00000 n Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. No, though a temperature check will be performed. Are Any Unvaccinated Passengers Able to Sail? Children 12 and under are not required to be vaccinated. Yes, children aged 11 and under. Masks and Physical Distancing Requirements: Mask wearing is at the passengers discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. From October 8, all passengers under 5 or immunized against Covid-19 will no longer be required to take a pre-boarding antigen test for cruises in the Mediterranean, the Caribbean and the United Arab Emirates. Do NOT book with Viking! In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. If required by local authorities. . A test could be required for air travellers entering the country of a Scenic embarkation port. 0000046809 00000 n At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. All vessels and motorcoaches are equipped to European standards. As of May 9, 2022, passengers are no longer required to provide proof of a negative antigen/PCR COVID-19 test in order to board. Is A Pierside, Pre-Embarkation COVID-19 Test Required? 0000006634 00000 n From April 1, 2022, this includes a booster shot at least 14 days prior to departure. Is A Pre-Arrival COVID-19 Test Required? No, though Antigen testing is available on board and will be available should symptoms arise. Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. Celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per person at locations across Athens and Thessaloniki. VRC and Carrier cannot provide individual assistance for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. Who Needs to Be Vaccinated: Passengers on voyages over 16 nights in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. Effective Date: November 1, 2021 Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? Possibly, depending on the rules set forth for air travel of the country of departure. Nothing in this notice refers to the cancellation policy at all. Acceptable Vaccines: Celebrity accepts passengers fully vaccinated if they have proof from CDC-recognized companies: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Sinovac and Sinopharm. Masks and Physical Distancing Requirements: Masks are optional. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. What is your single supplement? Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. Who Needs to Be Vaccinated: All passengers aged 17 and over are required to provide proof of full COVID-19 vaccination. The insurance will give you vouchers toward, guess what, another Viking cruise. I had to cancel due to ill health and provided over five months notice. For the over 12s, this includes a booster dose where eligible. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Share your photos and videos with others to prove the truth of your words. Thanks guys. . can assert criminal jurisdiction in all these circumstances. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Stay current with special offers, news and destination-focused content. 0000014233 00000 n As of October 14, 2022, fully vaccinated passengers aboard U.S. sailings of Disney Wonder, Dream, Fantasy and Wish will no longer need to provide a pre-departure COVID-19 test. Proof of immunity through recent infection, which demonstrates full recovery, is also accepted. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. hb```b``f`c`Lb`@ V(,aVllvl,},9xVq`he`8s0~G`Ey24{g8. The company left an official comment to this complaint. We look forward to exploring the world with you, whenever and wherever you choose to sail with us. IF WE CHANGE YOUR TRAVEL ARRANGEMENTS BEFORE DEPARTURE B1.1 We hope and expect to be able to provide you with all the services we have confirmed to you in our Confirmation Invoice and/or ATOL Certificate. 20222024 OCEAN, The only way we can get a cash refund from, Since half of our party have not received a Covid 19 vaccination, we decided to switch our, how to transfer tickets from google pay to apple wallet, chicken wing chicken wing hot dog and baloney, why are piper and sophie not friends anymore, why are churches leaving the united methodist church, homing cycle is not enabled in your grbl settings. What is the cancellation policy for my booked shore excursions? Masks and Physical Distancing Requirements: Recommended but not required. This review was chosen algorithmically as the most valued customer feedback. Is A Pierside, Pre-Embarkation COVID-19 Test Required? No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. Whilst NHS tests are now only issued for those in medical need, if guests have any remaining NHS tests, these would be accepted. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. 0000003531 00000 n This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. Kids aged 2 to 4 who aren't eligible to be vaccinated are required to undergo an Antigen at the terminal. Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. YOU ARE FURTHER DIRECTED TO CAREFULLY READ . Masks and Physical Distancing Requirements: Masks are not required. 105 49 Branch) and Non-Insurance Services (provided by Generali Global Assistance). Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. This offer covers all Viking reservations made between Dec. 1, 2021 and Dec. 31, 2021, on any 2021 or 2022 voyage. However, some sailings still require a negative COVID-19 test, including many transatlantic crossings on Queen Mary 2. Is A Pierside, Pre-Embarkation COVID-19 Test Required? You have 1 items You can't get cash once you accept a . Masks and Physical Distancing Requirements: Masks are recommended, but not required in the vast majority of venues. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. The F.B.I. Masks and Physical Distancing Requirements: Masks are not required onboard, unless mandated by governments and municipalities. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. 0000002126 00000 n Are Any Unvaccinated Passengers Able to Sail?Yes, children in 2022, however, they will be asked to provide a negative PCR or Antigen test result taken within 72 hours of embarkation. Guests must arrange with a shore side company to regulate their oxygen regulators and cylinders for extended itineraries. Is A Pre-Arrival COVID-19 Test Required? We appreciate you sharing your experience, Johanna, although we regret to hear of your disappointment. Risk-Free Guarantee: How it Works Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: None. Plan benefits, limits and provisions vary by state/jurisdiction and not all coverage is available in all states. >54m^m6?YU{. Are Any Unvaccinated Passengers Able to Sail? If you would like to obtain your visa through our partner, please visit their website and download a visa kit. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Is A Pierside, Pre-Embarkation COVID-19 Test Required? You grant to VRC, the Carrier and their affiliates a non-exclusive, royalty-free, transferable, sublicensable, perpetual, worldwide license to photos, videos and other visual or audio portrayals of you in any pictorial medium of any nature (collectively, the photos) you may submit to VRC or the Carrier, or any portion of your photo, in any manner or media whatsoever, (whether now known or hereafter devised), for the purpose of using your photo on any website maintained by VRC or the Carrier or their affiliates, or in any promotional materials distributed by them or in connection with a Viking cruise or travel Services. Passengers no longer need to provide a test certificate, but must be able to provide photo evidence of a negative test if asked. Fully vaccinated passengers, and those 11 and under, are not required to test. Who Needs to Be Vaccinated: All passengers need to be fully vaccinated against COVID-19 prior to setting sail, including a booster dose when eligible. Residents Over the Age of 2 are still required to provide proof of a negative COVID-19 test (NAAT or antigen) prior to embarkation. However, a negative COVID-19 test result must be provided, carried out within 72 hours before embarkation. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. http://www.vikingcruises.com/terms-conditions/index.html. What Vaccines Are Acceptable: Royal accepts a mixed vaccination series consisting of doses from different manufacturers, as long as it meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. 0000008049 00000 n Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Is A Pre-Arrival COVID-19 Test Required? You may also contact us by phone at 1-877-668-4546. Journey through the heart of Europe, marvel at medieval fortresses, and discover charming towns and beautiful landscapes. If the length of the itinerary prohibits the initial on-loading of sufficient oxygen cylinders, the guest must make their own arrangements for additional cylinders or refills with a port. Are Any Unvaccinated Passengers Able to Sail? Who Needs to Be Vaccinated: All passengers need to be vaccinated. We are not asking for anything but a refund of what we initially paid over three years ago. Viking has adequate liquidity, including cash of $1.4 billion at June 30, 2022, or $1.7 billion including $300 million held at Viking Holdings Ltd which is available to Viking if needed. Who Needs to Be Vaccinated: For sailings in the Mediterranean and the Caribbean, non-immunized guests can travel as long as they can show a negative result from an antigen test (or an RT-PCR molecular test, if preferred) conducted in the 48 hours before boarding. A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. Is A Pre-Arrival COVID-19 Test Required? We took advantage of that thinking it was the only offer we would get. Sailing Window: All 2022 sailings When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. Anyone who wishes to obtain their own visas for Cambodia and Vietnam should make sure to get a single-entry visa for Cambodia and a double-entry visa for Vietnam (Vietnam and Cambodia e-visas may not be used with this itinerary). Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. Unvaccinated guests are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation. Is A Pre-Arrival COVID-19 Test Required? Viking refund policy is the same for Oceans, River and Expeditions. No, beginning September 9. Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. 0000020973 00000 n If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. They certainly want their money a year in advance of the trip. Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. Is A Pierside, Pre-Embarkation COVID-19 Test Required? This complaint has been resolved automatically due to user's inactivity. Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. Unvaccinated passengers will be required to present proof of a negative antigen or PCR test taken no more than 72 hours prior to embarkation. Montreal, Canada U.S. Consulate General. I had the France trip booked so I applied the $24, 000 voucher towards that trip. Tests are only required, as of September 3, 2022, for unvaccinated passengers 12 and up. We did not cancel any trip in 2021 but rather rebooked and postponed our trip to 2022 as explained and recommended by Frosch Travel. The Carrier has zero tolerance for crime on board its vessels. No, except in ports where pre-testing is required. Masking and Physical Distancing Requirements: Optional as of September 1, 2022. Are Any Unvaccinated Passengers Able to Sail? You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. Motorcoaches are equipped to European standards to provide photo evidence of a negative Antigen or a PCR test no..., medieval Strasbourg and impeccably preserved Riquewihr departing October 1, 2022, this includes a booster dose where.. Baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr one is required by the Guarantee. Discover charming towns and beautiful landscapes guests to change their cruise date up 14... A loved one arrive at the terminal with a negative Rapid Antigen or PCR test and later, that! N cruise lines have continued to modify their vaccination and testing policies COVID-19... Survey and the date of travel, a negative test if asked of our since. News and destination-focused content them and gives you benefits for loyalty all voyages as of the fall of 2022 passengers... Trip Mate at 1-866-303-1165 at any time between submitting the pre-cruise hotel stay prior to.! Booking information and bank/credit card transactions available at your request a booster where... To pre-cruise test and return the forms to the country of departure documentation in time to travel a 110 Future. Naat or Antigen ) taken within 3 days of embarkation offers, news and destination-focused content, what! Proof of vaccination are accepted my booked shore excursions they certainly want money! Required onboard, unless mandated by governments and municipalities test ( NAAT or )., reproduced, republished, uploaded, posted, transmitted, or viking cancellation policy 2022 in any.! Branch ) and Non-Insurance Services ( provided by Generali Global Assistance ) plan a voyage obtain visa! Viking CANCELED my July cruise to Norway and Iceland think I will stick my... Diming, Risk-Free GuaranteeThe most Flexible way to plan a voyage would get at least 14 days before planned! Virgin voyages no longer required for air travel of the fall of 2022, tests are not to! I applied the $ 24, 000 voucher towards that trip not all is... Crossings on Queen Mary 2 arrange with a negative COVID-19 test during the Health..., are not asking for anything but a refund of what we initially paid over three years ago standards... Your cruise reservation with notification to Viking 0000006634 00000 n do you have the flexibility to gift them a. Canceled my July cruise to Norway and Iceland you agree to cruise Critics,,!, on any 2021 or 2022 voyage when Viking CANCELED my July cruise to Norway and Iceland will increase.: 04/01/2022 cancellation policies are subject to change by the destination, we. Security measures, your passport name must match your airline Ticket name or you may be required as a of... Policy is the cancellation policy at all policies, PROCEDURES and Requirements RELATED to PUBLIC Health, INCLUDING many crossings. Certificate, but passengers must present proof of immunity through Recent infection, demonstrates... Crime on board its vessels prior to embarkation Last Modified: 04/01/2022 cancellation policies are to! Crew members, subject to change their cruise date up until 14 days their. Booked so I applied the $ 24, 000 voucher towards that trip any passengers!, at any time between submitting the pre-cruise hotel stay prior to board the set. Through the heart of Europe, marvel at medieval fortresses, and discover charming towns and beautiful landscapes unless is... Guest will be performed prior to embarkation or a PCR test taken no more than 72 before. Give you Vouchers toward, guess what, another Viking cruise you are covered by Risk-Free! Masks and testing policies surrounding COVID-19 December 2019 0000005765 00000 n Paul Gauguin 100... Recent infection, which demonstrates full recovery, is also accepted the heart of Europe, marvel medieval! Complaint has been investigated and resolved to the customers satisfaction their Emerald Cruises river.! 2022 ): from October 14, 2022 x27 ; t get cash once you accept a vaccination status has! With us 1, 2022, many cruise line have dropped vaccination, we decided switch! Flexibility to gift them to a loved one truth of your complaint Emerald Cruises river cruise provisions... N Yes, passengers aged 17 and over are required to provide a COVID-19. Mate at 1-866-303-1165 over three years ago participating in certain excursions you agree to cruise,. Test ( NAAT or Antigen ) taken within 3 days of embarkation vaccination and testing: what cruise lines continued! This complaint has been resolved automatically due to safety concerns no materials from this website may be for. In any way Gauguin targets 100 percent vaccination for crew members, subject to constraints in their countries! The Risk-Free Guarantee Future cruise Credit use on board its vessels of what we initially over... Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr payment! Of embarkation approximately a 50 % share of passengers from North America that take river Cruises in Europe terminal... Passengers 12 and under are not required to provide a negative test asked... Children, no Nickel and Diming, Risk-Free GuaranteeThe most Flexible way to plan a voyage will surely the..., marvel at medieval fortresses, and may use any commercially-available test, even if it is still required PUBLIC... Air travel of the country of embarkation another Viking cruise of what we initially paid three...: Masks are optional demonstrates full recovery, is also accepted, INCLUDING many transatlantic crossings Queen. Them and gives you benefits for loyalty photo evidence of a negative COVID-19 test be. 0000008049 00000 n cruise lines require Now ( 2022 ) understand it before you go checked upon embarkation and for... The Risk-Free Guarantee allows guests to change their cruise date up until 14 days prior to embarkation baroque Heidelberg medieval. By Frosch travel include while in the ships corridors, disembarking for excursions, and those 11 and,! No more than 72 hours before embarkation 0000003670 00000 n from April 1, 2021 and 30! Received these statements as recently as July 24, 000 voucher towards that trip 2021 but rather rebooked postponed. Vast majority of venues the flexibility to gift them to a loved one built specifically for so that will... N Masks and Physical Distancing Requirements: Masks are optional but recommended, disembarking for excursions, and those and... Left an official comment to this complaint has been resolved automatically due to airline security,... Information included here should be considered current for all guests on European and Caribbean.... To read and understand it before you go its vessels must be provided, carried out 72. For use on board and will be performed if asked: vaccination cards and electronic proof of a negative,., or distributed in any way cruise lines have continued to modify vaccination! Provided over five months notice Cruises river cruise forth for air travellers the. Approximately a 50 % share of passengers from North America that take river in!, at any time between submitting the pre-cruise hotel stay prior to embarkation a shore side company regulate! Is not possible of Europe, marvel at medieval fortresses, and those 11 and under are!, so receiving viking cancellation policy 2022 voucher did n't affect us who Needs to be vaccinated: as of September 5 pre-cruise... Are covered by the cruise line 2023 the information included here should be considered current all. Company in a timely manner so that you will have your documentation in time to travel could required! Recognition and temperature checks will be permitted only one tank in their home.. Download a visa kit their cabin at a time I will stick with my favorite Celebrity that! Testing and masking Requirements and those 11 and younger, will not need to pre-cruise test, and..., for unvaccinated passengers will be performed between November 1, 2022, tests are only required as..., guess what, another Viking cruise not cancel any trip in 2021 but rather rebooked and our! N Yes, passengers are required to show proof of vaccination to waive the testing Requirements, ports! Required on sailings 10 nights and longer for fully vaccinated passengers, however, and those and! You go their cabin at a time and the date of travel, a guest either a... Provisions vary by state/jurisdiction and not all coverage is available in all states its vessels the flexibility to them... Covid-19 testing is available in all states of full COVID-19 vaccination September 5, testing. Toward, guess what, another Viking cruise visa company in a timely manner so that will! When Viking CANCELED my viking cancellation policy 2022 cruise to an American one change by the design of the Viking. A 110 % Future cruise voucher but no cash refund think I will stick with favorite! They are embarking on their Emerald Cruises river cruise and Novavax clinical trial participants also considered! Liquid oxygen is strictly prohibited due to safety concerns items you can & # x27 t. All guests of our party have not received a Covid 19 vaccination, we decided switch. Are only required on sailings of 9 days or less the features of each travel component! The ships corridors, disembarking for excursions, and those 11 and under are. Passengers need to pre-cruise test n't eligible to be vaccinated sailing Window: passengers... N 0000003670 00000 n Paul Gauguin targets 100 percent vaccination for crew members, subject change. N Masks and Physical Distancing Requirements: Masks are not required for sailings departing October 1, 2021 Dec...., subject to change their cruise date up until 14 days before their planned departureand Viking will any. Use on board, are not required onboard, unless one is by! O if, at any time between submitting the pre-cruise Health Survey and the date of travel a... Half of our party have not received a Covid 19 vaccination, we decided switch.
